M3 Teamwork and Collaboration

Question 1

Interprofessional healthcare teams involve

Answer 1

A variety of disciplines

Dr., Nurse, Pharmacy, Nutrition, Social Worker, ETC

Question 2

Interprofessional collaboration goal

Answer 2

Provide client with best level of care

Question 3

How does Interprofessional collaboration improve patient outcomes

Answer 3

Enhances quality of care
Allows different professionals to participate
Improves job satisfaction

Question 4

Qualities of effective collaboration

Answer 4

Communication
Assertiveness
Conflict negotiation
Leadership
Presence
Decision making
Critical thinking

Question 5

As a nurse who do we advocate for in collaboration

Answer 5

The patient

Question 6

What are our responsibilities to the patient in collaboration

Answer 6

Continuity of care
Patient IS a partner
Advocacy for consultations/referrals
Establishment of team

Question 7

Barriers to interprofessional collaboration

Answer 7

Fear of poor communication
Lack of persona identity
Lack of roles
Lack of time
Lack of training

Question 8

What constitutes as incivility at work

Answer 8

Eye rolling
Disruptive conduct
Sarcastic comments
Threatening
Intimidation
Physical violence (Spectrum)

Question 9

Bullying

Answer 9

Repeated, Harming mistreatment of person/s

Question 10

Horizontal bullying

Answer 10

Between coworkers

Question 11

Mobbing

Answer 11

employees “gang up” on an individual

Question 12

Workplace violence

Answer 12

bullying, incivility or mobbing

verbal abuse is the number one form

Question 13

Examples of bullying

Answer 13

Favoritism
Verbal abuse
Pranks
Setting staff up for failure

Question 14

Economic aggression bullying

Answer 14

Denying workers promotional opportunities

Question 15

Incivility affect on healthcare

Answer 15

Worker distraction
Moral distress
Burnout
Job dissatisfaction

Question 16

Leaders responsibility in workplace incivility

Answer 16

Stablish that verbal/physical abuse, incivility, bulling are condemned

Provide education on addressing behavior and escalating issues

Question 17

Incivility in the academic arena

Answer 17

Tardiness
Leaving early
Disruption
Disrespect
Demeaning remarks

Question 18

Cultivating civility in academia

Answer 18

Role modeling by faculty
Ethical, principled leadership
Fostering communication
Establishing behavioral norms
Stress management

Question 19

Interventions for academia incivility

Answer 19

Avoid excuses or ignoring problem
Provide mentoring
Recognizing incivility
Zero tolerance for incivility
Accepting responsibility

Question 20

First step in resolving incivility

If this fails do

Answer 20

informal negotiation with individual

ADR - alternative dispute resolution

Question 21

ADR types

Answer 21

Mediation
Arbitration
Due process hearing

Question 22

Mediation

Answer 22

Confidential, legally non-binding process that assists in solution searching

Question 23

Arbitration

Answer 23

Binding conflict resolution, involves all gathered facts and a final decision

Question 24

Due process hearing

Answer 24

Formal hearing, impartial trained hearing officer issues a decision

Question 25

Latent perceived manifested etc conflict?

Answer 25

???

Question 26

National Labor Relations Act?

Answer 26

Protects nurses and their rights in unions

Question 27

Maddelin lineger
Dorathy orum
Pat banner
Caren laceter

Answer 27

Nursing theorists
And their models of care

Question 28

How many Continued education classes do you need for license renewal

Answer 28

20

Question 29

5 stages of conflict

Answer 29

Latent
Perceived
Felt
Manifested
Aftermath

Question 30

Latent conflist

Answer 30

participants not yet aware

Question 31

Perceived stage of conflict

Answer 31

Participant now aware of conflict

Question 32

Felt stage of conflict

Answer 32

Stress and anxiety

Question 33

Manifest stage of conflict

Answer 33

Conflict is open and can be observed

Question 34

Aftermath stage of conflict

Answer 34

resolution or dissolution