LS-24 Change Management – COMPREHEND (No Lesson Prep) Flashcards
Explain the Change Equals Effort over Time (CET) change management model
4 phases: Excitement, Hard Work, Turning Point, Institutionalized
Excitement Phase – look forward to positive effect of change
Hard Work Phase – habits, patterns, culture
Turning Point Phase – understanding and ability to perform
Institutionalized Phase – new behavior becomes “social norm”
Explain Lewin’s Force Field Analysis of change
In any situation, there are driving and restraining forces that influence change
Driving forces – push in a particular direction to produce change
Restraining forces – act to restrain or decrease the driving forces and inhibit change
Identify barriers to change
Element of surprise: prepare subordinates for change
Fear of becoming obsolete or unimportant to the group
Inertia: change with the times
Insecurity: concerns about job security
Personality conflicts
Identify five key strategies to achieve change
Participation-Lets people learn and grow
Provides a greater sense of
control and, as a result, a
greater sense of job security
Reduces fear of the unknown,
since they are helping plan the
future
Behavior Modification
People prefer encouragement to
criticism
They respond more positively to
praise than to censure
Track daily praise of
subordinates vs. finding fault;
note the results.
Mandating Change
It is a top-down approach
The leader is responsible for the
major decisions
It can be effective in certain
instances
Time Allowance
Know what to expect & when
See the overall goal
See how each activity
contributes to change
Increases understanding of the
need for a schedule
Able to spot pitfalls in the
process
Make necessary modifications
to ease transition
Group Dynamics
Might show less resistance
compared to loosely organized
group Help bring about change
Influence within group can often
yield positive results
