Effective Supervision LS28 Flashcards
Identify 5 rules of supervision?
Get involved-Know Your People, Get out from behind your desk, Don’t be over-involved, Show Interest Sense of Mission, Have a plan, Share your vision
Open channels of communication- Encourage discussion, Resolve conflict, Listen, Remain in control
Give your people a chance to develop- Match the People to the Work
Be aware of requirements and limitations
Education and training, PME, CCAF, TDY, Be Flexible, Welcome Change
Establish standards- Personal Standards; Enforce Them, Excellence Begins with You
Provide feedback- correct substandard performance
Identify task that shouldn’t be delegated?
Conceptual planning, Morale problems, Staff problems, Reviewing performance reports, Pet projects
Identify common mistakes made by supervisors while delegating
Conceptual planning, Morale problems, Staff problems, Reviewing performance reports, Pet projects
Explain the 4 steps in delegation
Define the task - Is task suitable for delegation?
Assign the task - Choose the right person.
Grant authority - Decide the amount of power to give.
Follow-up - Give positive feedback.
