LISTENING Flashcards
4 stages of the listening process
RECEIVING
PERCEIVING
INTERPRETING
RESPONDING
enumerate the 12 types of listening
DISCRIMINATIVE
COMPREHENSIVE
CRITICAL
EVALUATIVE
INFORMATIVE
APPRECIATIVE
BIASED
SYMPATHETIC
EMPATHETIC
THERAPEUTIC
DIALOGIC
RELATIONSHIP
o identifying sound differences
o you cannot do any other types of listening without this type
o there is no understanding required in this type
DISCRIMINATIVE
o making sense of what is heard
o requires an understanding of the sound heard
COMPREHENSION/COMPREHENSIVE
o objective listening
o identifying truths from fallacies
CRITICAL
o choosing a stand after critical listening
o coming up with a judgment
EVALUATIVE
o listening to learn something new
INFORMATIVE
o taking in anything that appeals to the listener’s sense of beauty
APPRECIATIVE
o highly subjective listening
o taking in only what the listener agrees to
BIASED
o only knowing what the speaker feels
SYMPATHETIC
o understanding what the speaker feels
EMPATHETIC
o doing something about the speaker’s feelings
THERAPEUTIC
o learning through conversations with a speaker
o more impersonal than informative
DIALOGIC
o getting the trust of the speaker
o more deeper than dialogic
RELATIONSHIP
stage of listening where the message are received by the listener’s auditory and visual channels
RECEIVING
