LISTENING Flashcards
4 stages of the listening process
RECEIVING
PERCEIVING
INTERPRETING
RESPONDING
enumerate the 12 types of listening
DISCRIMINATIVE
COMPREHENSIVE
CRITICAL
EVALUATIVE
INFORMATIVE
APPRECIATIVE
BIASED
SYMPATHETIC
EMPATHETIC
THERAPEUTIC
DIALOGIC
RELATIONSHIP
o identifying sound differences
o you cannot do any other types of listening without this type
o there is no understanding required in this type
DISCRIMINATIVE
o making sense of what is heard
o requires an understanding of the sound heard
COMPREHENSION/COMPREHENSIVE
o objective listening
o identifying truths from fallacies
CRITICAL
o choosing a stand after critical listening
o coming up with a judgment
EVALUATIVE
o listening to learn something new
INFORMATIVE
o taking in anything that appeals to the listener’s sense of beauty
APPRECIATIVE
o highly subjective listening
o taking in only what the listener agrees to
BIASED
o only knowing what the speaker feels
SYMPATHETIC
o understanding what the speaker feels
EMPATHETIC
o doing something about the speaker’s feelings
THERAPEUTIC
o learning through conversations with a speaker
o more impersonal than informative
DIALOGIC
o getting the trust of the speaker
o more deeper than dialogic
RELATIONSHIP
stage of listening where the message are received by the listener’s auditory and visual channels
RECEIVING
stage of listening where the listener filters and screens the messages or sounds received using his/her frame of reference or perceptual filter
PERCEIVING
the more ___________ the stimuli or the message and sound, the more likely it will be perceived by the listener
relevant
stage of listening where it involves the process of organizing stimuli
PERCEIVING
stage of listening where the listener gives meaning to the verbal or nonverbal messages received
INTERPRETING
stage of listening where giving feedback to the speaker verbally, nonverbally or both is done
RESPONDING
