Life Calling Ch. 7 Quiz

Question 1

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head—it is the unique intersection of both.”

Answer 1

David Caruso

Question 2

an area or range of personal distinctness characterized by specific qualities

Answer 2

Domain

Question 3

that part of the consciousness that involves feeling and the capacity to detect and respond to sensory stimuli

Answer 3

emotion

Question 4

the capacity of our lives that enables us to correctly experience and use feelings and sensibility

Answer 4

emotional strengths

Question 5

the totality of surrounding things, conditions, or in influences

Answer 5

environment

Question 6

non-rational, internal sensation not connected with sight, hearing, taste, smell, or what is classically correlated to touch

Answer 6

feeling

Question 7

responsiveness or susceptibility to sensory stimuli

Answer 7

sensibility

Question 8

qualities or features that bring power, force, vigor, or sustenance

Answer 8

strengths

Question 9

the two psychologists

Answer 9

• John Mayer, a psychologist at the University of New Hampshire
• Peter Salovey, a psychologist at Yale University

Question 10

Basis for emotional intelligence

Answer 10

1. Identify and express emotions
2. Use or generate emotions
3. understand emotions
4. manage emotions

Question 11

Identify and express emotions

Answer 11

(a) being aware of emotional clues in yourself and in people around you
(b) being able to discern between different types of emotion
(c) being able to identify the level of intensity to which the emotion is present
(d) being able to identify what these emotional clues mean

Question 12

A blueprint for emotions

Answer 12

1. Identify: what emotions are you experiencing?
2. Use: how are these emotions directed and impacting thinking?
3. Understand: what causes these emotions? how might these emotions change?
4. Manage: how do you manage your emotions and others’ emotions?

Question 13

“If any of you think you are something when you are nothing, you deceive your- selves. Each of you should test your own actions. en you can take pride in yourself, without comparing yourself to somebody else, for each of you should carry your own load.”

Answer 13

Galatians 6:3-5

Question 14

“‘Am I a dog, that you come at me with sticks?’ And the Philistine cursed David by his gods. ‘Come here,’ he said, ‘and I’ll give your flesh to the birds and the wild animals!’”

Answer 14

1 Samuel 17:43-44

Question 15

“Immediately Jesus knew in his spirit that this was what they were thinking in their hearts…”

Answer 15

Mark 2:8

Question 16

“Why does your face look so sad when you are not ill? is can be nothing but sadness of heart”

Answer 16

Nehemiah 2:2

Question 17

Identifying emotions (skilled and unskilled)

Answer 17

Skilled:
-Knows what people feel
-Will talk about feelings
-Comfortable showing how they feel
-Expresses both positive and negative feelings
-Reads people accurately
-Good at recognizing own feelings
Unskilled:
-Misreads people's feelings
-Doesn't talk about feelings
-Never shows feelings
-Does not know how to express feelings
-Fails to identify how others feel
-Misunderstands own feelings

Question 18

Using emotions (skilled and unskilled)

Answer 18

Skilled:
-Uses emotions to be creative
-Inspires people
-Focuses on what’s important when emotions are strong
-Emotions improve their thinking
-Can feel what others are feeling (empathy)
-Feelings help to inform and change beliefs
Unskilled:
-Purely practical, logical, and concrete
-Doesn’t motivate others
-Forgets what’s important when upset
-Feelings are flat or distracting
-Emotions are self‐absorbed and not influenced by others’ feelings
-Doesn’t know how feelings influence thinking

Question 19

Understanding emotions (skilled and unskilled)

Answer 19

Skilled:
-Makes correct assumptions about people
-Knows the right thing to say
-Makes good predictions about what people may feel
-Has a sophisticated emotional vocabulary
-Understands that one can experience mixed conflicted feelings
-Has vast emotional knowledge
Unskilled:
-Misunderstands people
-Says things to upset people
-Is surprised by how people feel and behave
-Finds it hard to explain feelings
-Experiences on‐or‐off emotions, with few shades of gray
-Has only a basic understanding of emotions

Question 20

Managing emotions (skilled and unskilled)

Answer 20

Skilled:
-Emotions focus attention, inform decision making, and energize adaptive behavior
-Can “psych up,” calm down, or maintain a mood as desirable
-Can cheer others up, calm them down, or manage others’ feelings appropriately
-Is open to one’s feelings and the feelings of others
-Leads a rich emotional life
Unskilled:
-Emotions are distracting and derail adaptive behavior
-Is a slave to passions and acts impulsively
-Has no intentional impact on others’ feelings, has unintentional impact on others’ feelings
-Shuts off feelings and represses them
-Leads an emotionally impoverished life

Question 21

Who talked about the last 30-40 years having a rise in individualism?

Answer 21

Seligman

Question 22

Intra-personal

Answer 22

1) self-awareness

2) self-management

Question 23

Inter-personal

Answer 23

1) social-awareness

2) relationship-awareness

Question 24

Optimist responds to failure:

1) Interpersonal (outside):
2) Intrapersonal (inside):

Answer 24

1) view the situation as something that can be changed (is in their control)
2) view the situation as an opportunity to grow (pure joy)

Question 25

Pessimist responds to failure:

1) Interpersonal:
2) Intrapersonal:

Answer 25

1) they find who to blame (outside of their control, they view it as can’t be changed)
2) view failure as a personal defeat that can’t be corrected (not healthy)

Question 26

Internal locus of control

Answer 26

inside your control

Question 27

external locus of control

Answer 27

outside of your control

Question 28

Emotional Literacy starts with…

Answer 28

your family

Question 29

5 Base Skills:

Answer 29

1) learn how you feel about yourself
2) how others react to your feelings
3) how to think about your feelings
4) choices we have in reacting to our feelings
5) how to read and express hopes and fears

Question 30

Positive Attributes in Social Interaction:

Answer 30

1) speak directly when spoken to
2) initiate social contact
3) don’t wait for someone else to initiate social contact
4) carry on a conversation
5) don’t fall back on one-word yes/no answers
6) express gratitude
7) let another walk through the door first
8) lets others be served before serving oneself
9) say thank you
10) say please
11) share

Question 31

Negative Attributes in Social Interaction:

Answer 31

1) they don’t know how to have a conversation (don’t know how to end it/keep talking)
2) they are completely oblivious to all clues/cues to say goodbye
3) conversation always go back to them
4) not interested in what others have to say
5) ignore clues/cues to refocus another topic
6) Intrude/ask nosy questions
7) stands to close while talking
8) spread your belongings into others space
9) interpreting or using body language poorly
10) misinterpreting/misreading facial expressions (culture clash)
11) poor sense of emotional speech

Question 32

Are you prepared to learn?

Answer 32

• keeping distress from swamping your ability to think
• delayed gratification
• control impulse
• motivate oneself

Question 33

7 key things you are ready to learn:

Answer 33

1) confidence - self-assure (not arrogance, humility)
2) curiosity - interested
3) intentionally - being aware of the expected behavior
4) self-control - reign in the impulse to misbehavior
5) patience - being able to wait
6) capacity to communicate - express what you need while getting along with others
7) Co-operativeness - turn to others for assistance

Question 34

Action things you can do:

Answer 34

1) manage your time

2) set S.M.A.R.T. goals

Question 35

1) manage your time

Answer 35

• be proactive
• audit your time
• establish your priorities
• set S.M.A.R.T. goals
• create a workable schedule

Question 36

2) set S.M.A.R.T. goals

Answer 36

• Specific
• Measurable
• Achievable
• Relevant
• Time-framed

Question 37

Emotional Tragedies (crisis)

Answer 37

• anger (opiates)
• anxiety (alcohol)
• depression (narcotic)

Question 38

Bullying

Answer 38

1) moment of peril
2) being rejected is universal
3) person who is at a higher risk of bullying, has been rejected MORE

Question 39

OFTEN (3 reasons)

Answer 39

1) try to change the subject too abruptly, too soon
2) try to change the subject in support of their opinion
3) simply disagree with others right away