Level 2 & 3 Examples - Mandatory Flashcards
Client Care (Level 2)
How did you ensure Client care at Worthy Down?
- Navy logs communication sheets.
* I understood the importance of the building and helped implement an effective means of communication
Communication & Negotiation (Level 2)
Can you tell me a time where you have successfully negotiated?
- Whilst procuring the carpentry package at Norwood, I negotiated with a sub-contractor on price. I wanted to use the sub-contractor as they were very good but are usually more expensive, however I felt they offered the best value and we negotiated on the price.
Communication & Negotiation (Level 2)
Can you give an example how you ensure you chair an effective meeting?
- Recently whilst chairing a JLT meeting I recorded my notes and structured the meeting well to achieve the objectives.
Communication & Negotiation (Level 2)
Can you tell me a time you successfully negotiated a final account?
- Soft flooring sub-contractor at Worthy Down. Number of contentious or questionable variations that needed agreement. I held a meeting with the MD and we agreed in a collaborative manner.
Communication & Negotiation (Level 2)
Can you give an example where you negotiated or communicated a delay notice?
- During the blockwork package at project Norwood, the sub-contractor had exceeded their duration on site and were causing wider implications to the site (plant install).
- I proved they had insufficient staff
- Had to negotiate on costs
Health & Safety (Level 2)
How do you apply your knowledge of H&S?
- By being involved in peer review walk arounds on site.
- By reviewing H&S as part of the procurement process
- Being transparent and honest about H&S performance of my sub-contractors when producing KPI’s
Health & Safety (Level 2)
Tell me a time where you discussed health & Safety obligations during the procurement process?
- I always discuss any project specific issues I see, for example working at height or one example was with the façade contractor, who I informed would require a 360 camera for their forklift.
Ethics Rules of Conduct & Professionalism (Level 2)
How do you ensure you are transparent when submitting monthly valuations?
- It requires honesty and I never include anything that I couldn’t demonstrate was on site, for example if requested I would provide materials on site back-up notes, such as delivery notes.
Can you give an example of where you have been transparent with an application?
- I had to apply a sum to the facade package on my claim, we had several ancillaries included within the valuation which were stored within a storage container on site, it wasn’t feasible to count all of the items, so I provided delivery slips and informed them on what the façade contractor was applying for. We agreed to proceed on the value of the claim from the sub-contractor (so no overvalue etc.)
Can you give me an example of where you have demonstrated your commitment to CPD?
- I joined the JLT to give myself a platform to develop myself professionally, since joining a year ago I have improved my knowledge of Skanska as a business as well as my own personal development in the future for my career, such as presenting to the VP of Skanska.
Ethics Rules of Conduct & Professionalism (Level 3)
Can you give me an example of where you have advised on code of conduct?
- During the final accounting of the fire stopping sub-contractor at Worthy Down – Hospitality event – Advised him that it was not in line with the code of conduct.
Ethics Rules of Conduct & Professionalism (Level 3)
What does the Skanska code of conduct say in regard to hospitality events?
- They must have a legitimate business purpose
- Be proportionate
- Must be recorded.
- Not influence any current or future decision
Ethics Rules of Conduct & Professionalism (Level 3)
Why did you advise the sub-contractor they had missed a section of scaffolding?
- It was a clear error, the social hub on l06 it mirrors either side and they hadn’t noticed it was both sides. I knew this and I couldn’t let the contract be signed with a price agreed on this basis.
Ethics Rules of Conduct & Professionalism (Level 3)
Can you give me an example of where you have advised a client on an ethical matter?
- Contractor made a mistake on application, I advised them cells were wrong. And they could change them for the assessment.
