Lessons Learned from 3 past Exams

Question 1

Anything that includes “May”

Answer 1

Is Attached to Risk

Risk Register: A list positive & negative risks project, responses.

Question 2

Project started a new phase , they have complied a list of issues that were solved where they should save it?

Answer 2

In the OPA

Once a phase is done update the OPA

Question 3

In case a project manager discovered not feasible feature within the project so he highred different resource

Answer 3

Avoiding risk in this case

Avoid is the process of eliminating the risk

Question 4

When the PMO Outsources development tasks what should the PM do?

Answer 4

Review the Procurement Management Plan

Question 5

When it is getting diffcult working with a customer for being stubborn what should the project do?

Answer 5

Meet with the client to review the ground rules

Question 6

When the Project Manager needs to understand how customers will use this product?

Answer 6

Focus Group

It gather feedbacks from actual customers

Question 7

When a stakeholder is not willing to cooperate and meet with project manager. What should the project manager do?

Answer 7

Review the project Management plan since it has the communication management plan and stakeholder engagement plan

Question 8

The PM is doing the following:
* Conducting a cost analysis based on high level scope
* Using an expert Judgment to make a document

Answer 8

The Project Charter:
* High level document
* Has high level scope and budget

Question 9

The Project is in the execution phase with an approved plan,Correcting the issue “May” cause:
* Increase in scope
* Costs

Remeber “May”

Answer 9

Conduct Risk analysis

Analyze before the change

Question 10

A new product that is not done before in the organization what should the PM to collect the requirments

Answer 10

• Expert Judgement
• Prototypes

Question 11

The PM is working on a virtual project with a “Scheduling Priority conflict” among team members what he should do in this case?

Answer 11

He should uses Collaborate/Problem solving technique

Win-Win situation

Question 12

It is important to clairfy to the team members change terms after execution terms?

Answer 12

Teach them about change request principle

Question 13

The Project is agile and the PM found their will be an issue with a vendor and the product will be shipped late, What should the project Manager do in this case?

Answer 13

Add this to issue log and meet with team to brainstorm solution

List of all issues on the project.

Question 14

A customer asks the project manager for a new product feature during a meeting , what document should the project manager refer to find change request authority?

Answer 14

Change Management Plan

Descripes the process for submitting and evaluating change

Question 15

The PM assigned new project and the PMO has given him a list of all stakeholders what should the PM do?

Answer 15

Stakeholder Analysis

it is done before stakeholder register

Question 16

PM working on new project a natural disaster occured and had major schedule issue and delayed project which might affect the budget and scope?

Answer 16

• Use Compression technique to shorten the schedule
• Implement a Fast-tracking method on the schedule

Question 17

A project Manager that deals with a vendor, the vendor missed a major component of a deliverable. After having one-on-one meeting the PM understands the issue, What should the PM do in this case?

Answer 17

Review the risk register & Implement the risk response

Since the risk has materilazed next implement the risk

Question 18

The agile team has completed two sprints so far. The team is about to conduct the sprint planning meeting for the 3rd sprint?

Answer 18

**Sprint goals **are clear objectives set before the beginning of a sprint. They are set by the product owner and delivery team collaboratively.

Question 19

• A development team is creating a new website. The team needs to identify what are the visual requirement for the site.

What is an appropriate** tool or technique** to use for this situation?

Answer 19

Focus groups organize stakeholders and subject matter experts to learn about their expectations and attitudes about a product.

Question 20

A client brings a project manager onto a project during the project’s execution stage. The project manager reviews the project scope for cost estimating purposes and notices that some deliverables were missed in the work breakdown structure (WBS).

Which step should the project manager take next?

Answer 20

Include the work in the WBS and** recalculate** the total project cost.

Question 21

The Project Manager invites team members to a meeting to create a document that will guide the team in defining the main project objectives.
What will be the final output of this meeting?

Answer 21

The scope management plan is a component of the project management plan that describes how the scope will be defined, developed, monitored, controlled, and validated.

Question 22

A network implementation project has just been executed. The plan is approved and the work has started. Quality is the most important part of this project.

Answer 22

The best answer here would be to** review the work on a regular basis**, this would ensure work is getting done according to plan

Question 23

A Project Manager is preparing to develop a new product for a company. The new product will require a potential law change in order to be sold. The law is pending approval.

To initiate this project, what should the Project Manager do?

Answer 23

The risk should be listed in the project charter, so its impact can be analyzed before project initiation.

Question 24

An organization has moved from traditional to** agile methods** and is now conducting its first agile project. The newly appointed product owner would like the team to prioritize the features as soon as possible so they can start the sprints immediately.

What should the project manager do in this scenario?

Answer 24

Educate the product owner on the benefits of having him prioritize the features

product owner to prioritize the features store them product backlog.

Question 25

A smartphone company reports that customers are complaining that a new phone is very slow to boot, while others are saying it boots times are okay. A Project Manager needs to determine if something needs to be changed during the production of the smartphone.

Which tool or technique can the Project Manager use for this?

Answer 25

Control charts are used to determine whether or not a process is stable or has predictable performance.

Question 26

A product deliverable has failed acceptance testing. The sponsor says the deliverable was not created as per the original scope.

Answer 26

Ensure a scope management plan is created

A scope management plan documents how the project and product scope will be defined, validated and controlled.

Question 27

A customer is unwilling to accept the deliverable since it was not functioning the way they expected it. A Project Manager is evaluating what could have been done differently to avoid this.

What should the Project Manager have done?

The issue occured and it is a lesson learned

Answer 27

Ensure that the quality metrics are defined.

Quality metrics are a description of a project or product attribute and how to measure it.

Question 28

• A project** is completing the deliverable **and a key stakeholder will be unavailable for a few weeks during the project. This stakeholder will be the person to approve the deliverable.

What should the project manager do first?

Answer 28

Ensure that the issue log is updated

The first thing the PM needs to do is to update the issue log and communicate this to the other stakeholders.

Question 29

A **small team **is working virtually on a hybrid project and is having a difficult time being committed to the project. This has led to work being incomplete and defects in completed work.

Answer 29

Speak with each team member individually to determine the root cause of this issue.

The best solution would be to meet with each member individually since it is a** small team to better understand what is causing this**. Then work with the team to find a resolution.

Question 30

An organization has signed a fixed price contract with the vendor to upgrade its current network. The project manager thinks that due to certain network components, the project might* be delayed* by more than two months. The vendor has stated this will not happen.

Might a risk that may happen , however it did not occur yet

Answer 30

Update the **risk register **and risk responses

Since this is a risk that can affect the project schedule, the project manager should add the risk to the risk register with a corresponding response.

Question 31

A project manager is working with a customer who submitted over 10 new scope changes for an** existing software development project**. The project manager feels this is unnecessary due to the type of software being made.

Answer 31

Analyze the scope management plan

The scope management plan documents how the project and product scope will be defined, developed, monitored, controlled and validated. The document provides guidance and direction on how the scope will be managed throughout the project.

Question 32

A project manager is working on a large project for a global corporation. After conducting a stakeholder analysis, the project manager decides the best way to communicate would be through virtual meetings. The sponsor would prefer emails since it is what the organization uses the most.

What should the project manager do in this situation?

Answer 32

Meet with the project sponsor and educate him on the benefits of virtual meetings over emails

The project manager should always be willing to educate stakeholders on the benefits of using communication methods that are better suited to the project.

Question 33

A project is 9 months into execution. The Project Manager computes that the schedule performance index (SPI) is .60. **The SPI was .9 **in month 1, **.8 in month 4 **and .7 in month 8.

What should the project do in this situation?

Answer 33

Issue a change request.

Since the project is behind schedule and the trend analysis shows that this will continue, the best course of action is to update the project management plan with a new realistic schedule.

Question 34

As a project is being implemented. A key stakeholder communicates to the project manager that the requirements of the project may have changed. These changes **may **significantly impact the project scope.

Answer 34

Update the **risk register **and identify risk responses.

These new requirements may pose additional risks. These risks need to be documented and appropriate responses need to be identified.

Question 35

The agile project has just released a minimum viable product (MVP) to the customers and the company. A few of the customers have complained that it is lacking a large number of features and is not very useful.

What should the project manager do first in this scenario?

Answer 35

Educate the customers on the value of an MVP

The best-case scenario would be to educate the customers on the usage and value of an MVP and why it lacks certain features.

Question 36

A project has been executed. The project must be completed fast. The project manager needs to quickly assign resources to meet project requirements.

Answer 36

Acquire and train a team.

Once the project team is established, the project manager can then start developing them.

Question 37

A Project Manager receives a list of assumptions, a few restrictions from the PMO and a preliminary scope from the sponsor.

What should the project manager do next?

Answer 37

Review or create the business case

The business case should be done before a charter can be written.

Question 38

A project manager wants to estimate the duration for the creation of a complex function. A subject matter expert says the function can be done as early as 20 days, as late as 70 days and will most likely take 30 days.

What is the estimated development duration for this function?

Answer 38

Using 3 point estimating: Beta Estimate = (Optimistic + (4 X Most Likely) + Pessimistic)/6 = (20 + (4*30) + 70)/6 = 35 days.

Question 39

A key stakeholder on the project is very upset that they have not been included in the regular project communications. This has led to the stakeholder missing vital reports on the project performance.

What should the project manager do first to resolve this communications issue?

Answer 39

Review the project management plan

The best course of action would be to first review the project management plan which will include the communication and stakeholder engagement plan to better understand what communications should have taken place before trying to resolve this issue.

Question 40

One of the sprints on an agile project has become very complex. The product owner would like the work to be completed within four weeks, but the project manager thinks this may take longer.

What should the project manager do in this situation?

Answer 40

Have the agile team work together to complete the work as fast as possible

It would be best to let this self-organized and cross-functional team work on the sprint as fast as they could while facilitating and coaching them to complete the work.

Question 41

A project was just executed when the team noticed they would need to implement changes to the scope statement. The team cannot come to an agreement on how to implement these changes.

Answer 41

Ensure all team members understand the change management plan.

The team and Project Manager must follow the agreed upon change management processes.

Question 42

After the project work is finished, the project team members are still being asked to do the following: -Make minor modifications -Solve technical and non-technical issues The project manager wants to ensure the product now has operational support.

What should the Project Manager do?

Answer 42

Complete the delivery of the project.

Project closure happens once the project is complete. The PM should formally close the project and deliver the final product, service, or result.

Question 43

An organization has moved from traditional project management methods to agile methods. This was done so the project can output deliverables faster.

What two things should the project manager implement to ensure faster delivery on an agile project? (Choose 2)

Answer 43

Work with the product owner and educate him about prioritizing the product backlog, Have the team delegate work to each other based on their skill set

Question 44

A Project Manager is working on an agile team. The Project Manager realized that two members are having a very serious disagreement about an approach to fix a technical issue. They are not allowing each other to speak and raising their voices at each other.

Answer 44

Storming

Storming is when the team is having issues and conflicts about getting the work done.

Question 45

The project manager has worked with the current customers on a previous traditional project. The customers have informed the project manager that this new agile project is delivering products that are not meeting the requirements.

What should the project manager do in this scenario?

Answer 45

Inform the customers to attend the iteration review meetings

The best course of action would be to inform the customers to attend iteration review meetings so they can give feedback as the product is being built.

Question 46

A customer on a traditional project has requested a major change to the scope of the project. The project manager has informed the sponsor of this change.

What should the project manager do next?

Answer 46

Review how this change may affect other aspects of the project

What a change has been requested, the next step would be to assess how this change can impact all aspects of the project.

Question 47

A project manager working on an agile project and has noticed that some team members are experts and others are not. This has led to some tasks taking longer than expected, while some are completed soon. The Project Manager needs to enhance team performance.

What should the project manager do in this situation?

Answer 47

Implement the necessary training for all team members.

The PM must Implement training were necessary for all team members.

Question 48

New members are added to an ongoing agile project. The original team members received basic training on business processes and new members do not have the same training.

What should the project manager do in this situation?

Answer 48

Ask the original team members to provide support and training for new team members.

Question 49

A Project Manager is leading a project that has a diverse global agile team.

What should the Project Manager do to develop cultural sensitivity?

Answer 49

Be aware of local customs and remain flexible when working with team members.

The Project Manager needs to be proactive and learn what he can while also keeping flexible.

Question 50

A project’s sponsor has been replaced by a large PMO due to the nature of the project and the effect on the organization.

What should the project manager do in this situation?

Answer 50

Modify the communications management plan to the PMO

The Project Manager needs to be proactive and respond to this change. The same communication that was planned for a sponsor will not necessarily work for this PMO.

Question 51

A Project Manager identifies two new risks. These risks could impact a few key components. The Project Manager wants to reference additional information before presenting this new risk information.

To which sources should the Project Manager refer to check if these are new risks?

Answer 51

Risk register and risk report.

The Project Manager must check the risk register and risk report to see if this is indeed a new risk and to see if there was action already planned around it.

Question 52

A Project Manager working on a hybrid project meets with a key project stakeholder to understand how complex the project deliverables are. The stakeholder expresses fear and worries regarding the deliverables.

What should the Project Manager do to ensure that the deliverables are accurate?

Answer 52

Perform a feasibility study.

To ensure that the deliverable is realistic, the Project Manager needs to conduct a feasibility study and then evaluate the results.

Question 53

An organization has just adopted a hybrid approach to all internal projects. They have conducted hybrid training for all of the internal project managers. After a few of the projects have started, the PMO has noticed the team members are having major issues conducting the project work due to team members working slow or have issues with each other.

What could’ve gone wrong in the training for the project managers?

Answer 53

The training didn’t teach the principles of servant leadership

Question 54

A team is currently working on a hybrid project and many of the project requirements are not being met. Many senior stakeholders are unhappy with the progress so far.

What should a project manager do to handle the situation?

Answer 54

Schedule frequent meetings with the stakeholders to better understand the requirements.

It would be best to have the team meet with the stakeholders periodically throughout the project so they can gain feedback on what was done.

Question 55

A mid-size project with about 100 stakeholders is close to completion, so the Project Manager must prepare to officially close the project.

How should the Project Manager obtain signoff on the acceptance of project deliverables?

Answer 55

Ask the project sponsor to sign off.

The sponsor provided the resources for the project and it is, therefore, his responsibility to officially sign off on the project deliverables.

Question 56

A company wants to reduce costs by insulating its office building. The local government provides most of the cost due to the energy saving of the project. After the project start, the Project Manager learns that the project will not qualify.

What should the project manager do next?

Answer 56

Add the issue to the Issue Log.

Logging the issue first means that it can be analyzed and understood by the project team and all stakeholders.

Question 57

A key stakeholder on an agile project has requested that iterations deliver a product at the end and not over many increments.

What should the project manager do in this situation?

Answer 57

Inform the stakeholders of the benefits of incremental deliveries

It is important that men following agile methods that the concept of incremental deliveries followed in order to maximize its benefits. The best course of action would be to train is key stakeholders on these benefits.

Question 58

A project manager has just been assigned to work on a hybrid project at the client site. The client site includes a variety of functional managers and key stakeholders for the project. The organization’s senior management is concerned that the project will not meet all of the different stakeholder’s needs.

What should the project manager do to address this concern?

Answer 58

Conduct stakeholder analysis and determine the needs of all stakeholders

The best approach here would be to conduct stakeholder analysis for all stakeholders, not prioritize one group over another.

Question 59

A Project manager has noticed that a hybrid project was behind schedule and has implemented new resources to speed up the work. This method did not work and the project is still behind schedule. The project manager has decided to escalate this issue.

What should the Project Manager do first?

Answer 59

Refer to the communications management plan.

The communications management plan will detail how the project communications will occur. This includes how to escalate issues.

Question 60

An approved change request to fix a major component on a deliverable has failed. When the change request was implemented, it failed and caused a larger issue on the project. What plan should the project manager use to escalate this major issue?

Answer 60

Communications management plan.

Question 61

A major application redesign hybrid project has just been completed and the project manager is about to close the project.

What should the project manager do during closing?

Answer 61

Ensure the product and knowledge is transferred to operation

During closing, you would transfer the knowledge and product. You would then release the team and transfer the project report.

Question 62

A few new risks for a project are identified by two senior team members. These risks could affect the overall project schedule.

What should the project manager do next with these risks?

Answer 62

Add risks to the risk register and then analyze how they will impact the project.

The first step would be to update the risk register and then analyze the new risks.

Question 63

A senior sponsor is discussing the complexity of project deliverables with the Project Manager two weeks before the hybrid project is initiated. The sponsor feels the project will fail to produce the deliverable in an adequate time. The Project Manager wants to ensure that the deliverables are accurate.

Answer 63

Conduct a feasibility study of the project deliverables

The feasibility study will support the business case to begin a new project.

Question 64

An agile project has completed nine iterations with two releases. While some stakeholders are participating, others are not. Some of the stakeholders claim this new product may decrease the value that the company is offering to its customers and the company may lose market share.

What should the project manager have done at the beginning of the project to ensure this doesn’t happen again?

Answer 64

Try to have all the stakeholders give inputs into the design of the new product.

When a project is first initiated, it is important to have all stakeholders involved understand the main benefits of the project before the project work starts.