Lesson 9:

Question 1

It is undertaken to facilitate the implementation of plans

Answer 1

Organizing

Question 2

Is a management function which refers to “the structuring of resources and activities to accomplish objectives in an efficient and effective manner.”

Answer 2

Organizing

Question 3

Refers to the arrangement or relationship of position within an organization

Answer 3

Structure

Question 4

This determines the scope of work and how it is combined in a job

Answer 4

Division of Labor

Question 5

This refers to the process of assigning various degrees of decision-making authority to subordinates

Answer 5

Delegation of authority

Question 6

This is called the grouping of related jobs, activities, or processes into major organizational subunits

Answer 6

Departmentation

Question 7

The number of people who report directly to a given manager

Answer 7

Span of control

Question 8

The linking of activities in the organization that serves to achieve a common goal or objective

Answer 8

Coordination

Question 9

It is “the structure that details lines of responsibilities, authority, and position.”

Answer 9

Formal organization

Question 10

It is a diagram of the organization’s official positions and formal lines of authority

Answer 10

Organization chart

Question 11

Provides written descriptions of authority relationships, details the functions of major organizational units, and describes job procedures

Answer 11

Organization manual

Question 12

Describes personnel activities and company policies

Answer 12

Policy manual

Question 13

This is when members of an organization spontaneously form a group with friendship as a principal reason for belonging

Answer 13

Informal groups

Question 14

These require the formation of formal groups which will be assigned to perform specific tasks

Answer 14

Formal organization

Question 15

According to _____, informal organizations are “vulnerable to expediency, manipulation, and opportunism.”

Answer 15

Valentine

Question 16

This is a form of departmentalization in which everyone engaged in one functional activity is grouped into one unit

Answer 16

Functional organization

Question 17

Refers to the organization of a company by divisions that brings together all those involved with a certain type of product or customer

Answer 17

Product or market organization

Question 18

an organizational structure in which each employee reports to both a functional or division manager and to a project or group manager

Answer 18

Matrix organization

Question 19

Primary reason for an individual to join an informal group

Answer 19

Friendship

Question 20

Factor for joining or forming an informal group; it refers to the instance where people have the chance to share ideas and opinions

Answer 20

Proximity

Question 21

Factor that is derived from unions, cultural societies, and fraternities

Answer 21

Need satisfaction

Question 22

Factor in which it attract individuals like consumer society, sports club, etc

Answer 22

Group goals

Question 23

Are structures that are very effective in smaller firms, especially “single-business firms where key activities revolve around well-defined skills and areas of specialization.”

Answer 23

Functional organization

Question 24

These produce routine, nonmotivating employee tasks

Answer 24

Work specialization and division of labor

Question 25

Is “appropriate for a large corporation with many product lines in several related industries.”

Answer 25

Product or Market Organization

Question 26

Is a structure with two or more channels of command

Answer 26

Matrix organization

Question 27

According to _____ and ______, matrix organization “is a structure with two (or more) channels of command, two lines of budget authority, and two sources of performance and reward.”

Answer 27

Thompson and Strickland

Question 28

______ declared that “the matrix structure was designed to keep employees in a central pool and to allocate them to various projects in the firm according to the length of time they were needed.”

Answer 28

Higgins

Question 29

Is a requisite for effective organizing

Answer 29

Delegation of authority

Question 30

Refers to a manager’s right to tell subordinates what to do and then see that they do it

Answer 30

Line authority

Question 31

A staff’s specialist’s right to give advice to a superior

Answer 31

Staff authority

Question 32

Specialist’s right to oversee lower level personnel involved in that specialty, regardless of where the personnel are in the organization

Answer 32

Functional authority

Question 33

Perform tasks that reflect the organization’s primary goal and mission

Answer 33

Line departments

Question 34

Include all those that provide specialized skills in support of line departments

Answer 34

Staff departments

Question 35

Individuals assigned to a specific manager to provide needed staff services

Answer 35

Personal staff

Question 36

Individuals providing needed staff services for the whole organization

Answer 36

Specialized staff

Question 37

Functional authority is given to a person to make decisions related to their expertise; this authority is given to most _______

Answer 37

Budget officers

Question 38

Is a formal group of persons formed for a specific purpose; are very useful to engineering and manufacturing firms; is usually formed to provide the necessary line-up of expertise needed to achieve certain objectives

Answer 38

Committee

Question 39

According to _____, the product planning committee “is often staffed by top executives from marketing, production, research, engineering, and finance, who work part-time to evaluate and approve product ideas.”

Answer 39

Millevo

Question 40

It “is often staffed by top executives from marketing, production, research, engineering, and finance, who work part-time to evaluate and approve product ideas.”

Answer 40

Product planning committee

Question 41

Committee that is created for a short-term purpose and have a limited life

Answer 41

Ad hoc committee

Question 42

Is a relatively permanent committee that deals with issues on an ongoing basis

Answer 42

Standing committee

Question 43

An example of a committee that is set up to handle initially complaints from employees of the organization

Answer 43

Grievance committee

Question 44

__________ suggested that committees “might be useful to set up some procedures to make the committee a more effective tool to accomplish our goals.”

Answer 44

Delaney