Lesson 8 - Recruitment, selection and training of workers

Question 1

Define recruitment

Answer 1

Recruitment is the process from identifying that the business need to employ someone up to the point at which the applications have arrived at the business.

Question 2

Recruitment process 8 steps

Answer 2

1. Vacancy
2. Job analysis
3. Job description
4. Job specification
5. Job advertising
6. Application
7. Interview
8. Vacancy Filled

Question 3

Define Job Analysis

Answer 3

Job Analysis identifies and records responsibilities and tasks relating to a job.

Question 4

Define Job description

Answer 4

Job description outlines the responsibilities and duties to be carried out by someone employed to do a specific job.

Question 5

Define Job specification

Answer 5

Job specification is document which outlines the requirements, qualifications and expertise for a specific job.

Question 6

List 3 functions of Job description

Answer 6

1. Its given to candidates so they exactly know what the job entails
2. It will allow for a job specification to be drawn up
3. Will show whether the employee is carrying out the job effectively or not..

Question 7

Define Internal recruitment

Answer 7

Is when a vacancy is filled by someone who is an existing employee of the business

Question 8

List 2 Advantages of Internal recruitment

Answer 8

1. Saves money and time

2. The person is already known as well as their reliability, ability and potential

Question 9

List 2 Disadvantages of Internal recruitment

Answer 9

1. No new ideas come into the business

2. There may be jealousy and rivalry amongst existing employees.

Question 10

Define external recruitment

Answer 10

Is when a vacancy is filled by someone who is not an existing employee of the business and will be new to the business.

Question 11

List the 5 ways of External Recruitment

Answer 11

1. Local Newspaper
2. National Newspaper
3. Specialist Magazines
4. Recruitment Agencies
5. Job centers of Governments

Question 12

List 1 Advantage of Local Newspaper and Its type of Jobs

Answer 12

Adv:
-High number of people see it
Job:
-Low skilled Jobs

Question 13

List 1 Advantage of National Newspaper and Its type of Jobs

Answer 13

Adv:
-Can reach more people easily
Job:
-More senior positions
-Jobs in other countries

Question 14

List Advantages and disadvantages of Recruitment Agencies

Answer 14

Adv:
-Companies will approach them when requiring specialist employees.
Disadvs:
The charge fees which are based on the percentage of the person’s salary.

Question 15

List 1 Advantage of Government Job Agencies and Its type of Jobs

Answer 15

Adv:
-Details of vacancies are given to interested people
Job:
-Low skilled or semi skilled jobs

Question 16

What should a CV contain ?

Answer 16

Address, E-mail, Tel No. , DOB, Age, nationality, work experience

Question 17

List 4 things that are listed in a contract of employment

Answer 17

• Name of employer and employee
• Job title
• Hours of work
• When payment will be made

Question 18

Define part-time employment

Answer 18

Part time employment is often considered to be between 1-35 hours a week.

Question 19

Define full-time employment

Answer 19

will usually work 35 hours or more a week.

Question 20

List 3 Advantages of part-time employment

Answer 20

1. More Flexible in hours of week
2. Less expensive than employing a full time worker
3. Easier to ask employees just to work at busy times

Question 21

List 3 Disadvantages of part-time employment

Answer 21

1. Takes longer to recruit 2 part time workers than 1 full time employee
2. Employees can be less committed to the business.
3. More difficult to communicate with when not in work.

Question 22

List 3 reasons why training is important to a business

Answer 22

1. Decreased supervision is needed
2. Decrease the chance of accident
3. Improves efficiency

Question 23

List the 3 main types of training.

Answer 23

1. Induction training
2. On the job training
3. Off the job training

Question 24

Define induction training

Answer 24

Induction training is an introduction given to new employee explaining the firm’s activities, customs, procedures and introducing them to their fellow worker.

Question 25

List 2 Advantages of Induction training

Answer 25

1. Means workers are less likely to make mistakes

2. Helps new employees settle into the job quickly.

Question 26

List 3 Disadvantages of Induction training

Answer 26

1. Its time consuming
2. Worker does nothing and still gets paid
3. Delay start of employee commencing their job.

Question 27

Define on the job training

Answer 27

On the job training occurs by watching a more experienced worker doing the job.

Question 28

List 3 Advantage of on the job training.

Answer 28

1. Is training to the specific needs of the business
   Usually costs less than off the job
2. Usually costs less than off the job training.
3. It ensures there is some production from the worker while training.

Question 29

List 3 Disadvantage of on the job training.

Answer 29

1. Trainee may acquire bad habits from trainer.
2. Trainer wont be productive as usual
3. It may not be recognized as a training qualification outside the business.

Question 30

Define Off the Job training

Answer 30

Job training involves being trained away from the workplace, usually by specialist trainers.

Question 31

List 3 Advantages of Off the Job training.

Answer 31

1. A wide variety of skills can be taught using these techniques
2. It is often by expert trainers who have updated knowledge
3. Business will only need to pay and not lose the output of the employee.

Question 32

Define Workforce planning

Answer 32

Workforce planning is where the business will need to decide on the type and number of employees needs in the future.

Question 33

Reasons why businesses reduce workforce

Answer 33

• Introduction of automation
• Falling demands for goods and services
• Relocating their factory abroad

Question 34

What are the 2 ways business can reduce their number of employees

Answer 34

• Dismissal

- Redundancy

Question 35

List 2 ways workers may leave

Answer 35

• Retire - they are getting old

- Resign - They have found another job

Question 36

Define Dismissal

Answer 36

Dismissal is when a worker is told to leave their job because their work or behavior is unsatisfactory.

Question 37

Define Redundancy

Answer 37

is when an employee is no longer needed and loses their job. Its not due to any aspect of their work being unsatisfactory.

Question 38

Factors that help the business to become redundant

Answer 38

• Some workers may leave voluntarily
• Employment history of the worker
• Which departments need to lose workers and which needs to retain

Question 39

List the 4 areas in which employees are protected

Answer 39

1. Against unfair discrimination at work and when applying to jobs.
2. Health and safety at work
3. Against unfair dismissal
4. Wage protection

Question 40

Define Ethical decision

Answer 40

An Ethical decision is a decision taken by a manager or a company because of the moral code observed by the firm.

Question 41

Define An Industrial tribunal

Answer 41

An Industrial tribunal tribunal is a legal meeting which considers workers complaints of unfair dismissal or discrimination at work.

Question 42

List 2 Advantages of a Legal minimum wage

Answer 42

1. Low paid workers will earn more and will be earning more and will be able to spend more
2. It will encourage more people to seek work

Question 43

List 2 Disdvantages of a Legal minimum wage

Answer 43

1. It increases business costs which will force them to increase price
2. Some employers will not be able to afford these wage rates and they will force workers to be redundant instead.