Lesson 8&9 Flashcards
TYPES OF SOFTWARE TESTING
Functional Testing
Non-functional Testing
Manual Testing
Automated Testing
System Testing
KINDS OF USER TEST
Formative Evaulation
Field Study
Controlled Experiment
ETHICS OF USER TESTING
- Respecting their time by not wasting it.
- Do everything you can to make the user comfortable,
- Give the user as much information about the test as they need or want to know,
- Preserve the user’s privacy to the maximum degree.
- The user is always in control,
Long before your first user shows up, you should pilot-test your entire test: all questionnaires, briefings, tutorials, and tasks. Pilot testing means you get a few people (usually your colleagues) to act as users in a full-dress rehearsal of the user test.
BEFORE A TEST
Arrange the testing environment to make the user comfortable. Keep the atmosphere calm, relaxed, and free of distractions. If the testing session is long, give the user bathroom, water, or coffee breaks, or just a chance to stand up and stretch.
DURING A TEST
_ the test is over, thank the user for their help and tell them how they’ve helped. It’s easy to be open with information at this point, so do so.
AFTER A TEST
RULES IN INFORMATIVE EVALUATION
Users
Facilitator
Observers
RECORDING OBSERVATIONS
1) Paper and Pen Notes
2) Audio and Video Recording
3) Screen Capture & Event Logging
It is the most common way to record. Just Jot down words or phrases that you think are important, especially the critical incidents.
1) Paper and Pen Notes
_ are good for capturing the user’s think-aloud, facial expressions, and body language.
2) Audio and Video Recording
_ software (e.g. Camtasia Studio, AVS, etc…) offers a cheap and easy way to record a user test and producing a digital movie (e.g. AVI or MPG).
3) Screen Capture & Event Logging
