Heuristic Evaluation Flashcards
Usability is the user’s ability to use product.
PYRAMID OF USER NEEDS
PLEASURABILITY
USABILITY
RELIABILITY
UTILITY
Refers how enjoyable a computer system to use.
PLEASURABILITY
Refers to a quality attribute that assesses how easy user interfaces are to use.
USABILITY
the probability that a product, system, or service will perform its intended function adequately for a specified period of time.
RELIABILITY
Refers to the design’s functionality and whether it provides the features you need.
UTILITY
HOW TO PERFORM HEURISTIC EVALUATION
DEFINE THE SCOPE
INVITE USABILITY EXPERTS
CHOOSE THE HEURISTICS AND DEFINE THE RATING
DO THE EVALUATION
ANALYZE THE RESULT
Whether it’s the entire product or one procedure, clearly define the parameters of what to test and the objective.
DEFINE THE SCOPE
ensuring their expertise in usability and the relevant industry.
INVITE USABILITY EXPERTS
This will depend on the nature of the system.
CHOOSE THE HEURISTICS AND DEFINE THE RATING
Conduct the evaluation by identifying, scrutinize and examine the elements (Evaluators/Experts).
DO THE EVALUATION
This will help to improve and fix found usability problems by the evaluators/experts.
ANALYZE THE RESULT
10 USABILITY HEURISTICS BY JACOB NIELSEN
- Visibility of system status
- Match between system and the real world
- User control and freedom
- Consistency and standards
- Error prevention
- Recognition rather than recall
- Flexibility and efficiency of use
- Aesthetic and minimalist design
- Help users recognize, diagnose,
and recover from errors - Help and documentation
3 DON’TS OF HEURISTICS EVALUATION
- Don’t rely solely on the most popular sets of usability heuristics
- Don’t use heuristic evaluation as a replacement to usability testing
- Don’t postpone heuristic evaluation to the end of the product design Process.
