Lesson 6-Leadership and Motivation Flashcards

1
Q

The Nature of Leadership

A

People, influence, and goals Reciprocal, occurring among people
A “people” activity, different than administration and problem-solving.

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2
Q

From Management to Leadership

A

Good management is essential to organizations
➢But, good managers must be leaders
➢Management promotes order, and problem solving: TASK ORIENTED
➢Leadership motivates toward vision and change: PEOPLE ORIENTED
➢Leadership cannot replace management, there should be a balance of both

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3
Q

Contemporary Leadership

A

Leadership evolves as the needs of the organization change
 Leadership has evolved with technology, economic, labor, social, and cultural changes
 Responding to the turbulence and uncertainty of the environment

 Four approaches for today’s turbulent times:
Level 5 Leadership
Servant Leadership
Authentic Leadership Interactive Leadership (gender differences)

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4
Q

Level-Five Leadership

A

Lack of ego (humility)
 Shy and self-effacing
 Fierce resolve to do what is best for organization
 Credit other people

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5
Q

Servant Leadership

A

Work exists for the development of the worker
 Servant leaders transcend self-interest to serve others
 Servant leaders give away power, ideas, information, recognition, credit, and money

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6
Q

Authentic Leadership

A

Leaders who know and understand themselves
✓ Inspire trust and commitment ✓ Staying true to one’s values and beliefs
✓ Respect diverse viewpoints
✓ Espouse and act with higher order ethical values
\✓ Encourage collaboration
✓ Help others learn, grow, and develop as leaders

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7
Q

Interactive Leadership

A

Derived from studies of female leaders (gender differences)
✓ Consistent with Level 5 leadership
✓ Consensual and collaborative ✓ Influence derived from relationships

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8
Q

Leadership & Change Management: Charismatic and Visionary Leadership

A

Charismatic leaders are skilled in the art of visionary leadership Vision is an attractive ideal future Inspire and motivate people to do more
A lofty vision
Ability to understand and empathize
Empowering and trusting subordinates
Visionary leaders speak to the hearts of employees to be a part of something big

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9
Q

Transformational Leadership

A

Transformational
Innovative
Recognize follower needs
– Inspire followers
– Create a better future
– Promote significant change

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10
Q

Traditional Leadership Approaches: a.LeadershipTraits

A

Early research on leadership focused on traits
Great Man Approach to leadership Traits are reemerging as a leadership interest Combine trait research with other leadership ideas Effective leaders possess varied traits and combine these with their strengths: basis of Traits Approach

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11
Q

Traits Approach

A

Strengths of this Theory Limitations of this Theory
The Way Forward: Who are effective leaders, beyond the Traits Approach?

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12
Q

b. Behavioural Approaches

A

Research beyond leadership traits
Defined two leadership behaviors for understanding effective leadership:
Task-oriented behavior People-oriented behavior Foundation of important leadership studies

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13
Q
A

Identified two major behaviors:  Consideration; people oriented
Mindful of subordinates Respects ideas and feelings Establishes mutual trust
 Initiating structure; task behavior
Task oriented
Directs work activities toward goals

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14
Q

Michigan Studies

A

Employee-centered leaders (most effective)
Establish high performance goals
Display supportive behavior Job-centered leaders (not effective)
Less concerned with goal achievement/human needs Focus on meeting schedules, cost-management, and efficiency

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15
Q

Motivation

A

the arousal, direction, and persistence of behavior
Forces either intrinsic or extrinsic to a person that arouse enthusiasm and persistence Employee motivation affects productivity
A manager’s job is to channel motivation toward the accomplishment of goals

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16
Q

Content Perspectives on Motivation

A

If managers understand employees’ needs, they can design appropriate reward systems
▪Needs motivate people
▪Needs translate into an internal drive that motivates behavior ▪People have a variety of needs

17
Q

b) ERG Theory

A

Existence needs -the needs for physical well-being
➢ Relatedness needs -the needs for satisfactory relationships with others
➢ Growth needs -the needs that focus on the development of human potential and the desire for personal growth

18
Q

Process Perspectives on Motivation:

A

explain how employees select behaviors with which to meet their needs and determine if their choices were successful How people select behavioral actions
➢Goal Setting Theory
➢Equity Theory
➢Expectancy Theory

19
Q

a) Goal Setting Theory

A

Increase motivation by setting goals
Key components of the theory: Goal specificity
Goal difficulty
Goal acceptance
Feedback

20
Q

b) Equity Theory

A

Individual perceptions of fairness shape motivation
 Perceived inequity can be reduced by:
Changing work effort Changing outcomes
Changing perception
Leaving the job
 Inequity occurs when the input-to-outcome ratios are out of balance
 Equity Theory
 Discrepancy Theory

21
Q

c) Expectancy Theory

A

Motivation depends on individuals’ expectations about their ability to perform tasks and receive desired rewards
 E –P: putting effort into a given task will lead to high performance
 P –O: successful performance of a task will lead to the desired outcome
 Valence –the value or attraction an individual has for an outcome

22
Q

Reinforcement Perspective on Motivation-Looks at relationship between behavior & consequences

A

-Behavior Modification Reinforcement theory techniques used to modify behavior

-Reinforcement An act that causes a behavior to be repeated or inhibited

-Law of Effect Reinforcement An act that causes a behavior to be repeated or inhibited Positively reinforced behavior tends to be repeated and unreinforced behavior inhibited

-Positive Reinforcement Pleasant and rewarding consequences following a desired behavior

23
Q

Dimensions that determine a job’s motivational potential:

A

Skill variety
Task identity
Task significance
Autonomy
Feedback

24
Q

Empowering People to Meet Higher Needs

A

Employees receive information about company performance
✓ Employees have knowledge and skills to contribute to company goals
✓ Employees have the power to make substance decisions
✓ Employees are rewarded based on company performance