Lesson 6 Flashcards
Definition of multidisciplinary working
Different care professionals work together as a team to promote the wellbeing of service users
These teams may include not only the H/S care workers but also representatives from voluntary organisations. The emergency services may also be presented.
Why is it needed to work in a multidisciplinary team?
If a service user is know to and supported by a number of different agencies or professionals, it is essential that those carers work as a team.
There has been many high profile cases (Baby P, Victoria Climbe) where lack of joined up working has been blamed for deaths. Crucial information was not passed on.
What is holistic approach?
A holistic approachtakes account of a person’s wider needs (PIES) and seeks to meet these needs to promote health and wellbeing
Advantages of holistic approach
Care is more personalised
Other issues which contribute to the individual’s ill health, such as stress or poor housing, may be identified and addressed
Being viewed as a whole person and not a medical problem can improve an individual’s general health and wellbeing
Disadvantages of holistic approach
Most people only want their particular illness or symptom treated
Generally, doctors do not look for other issues during diagnosis
Health and social care workers are not employed or skills to manage all aspects of an individual’s needs.
Advocacy allows people to….
Express their views and concerns so that they are taken seriously
Access information and services
Defend and promote their rights and responsibilities
Explore choices and options
Internal monitor roles
Lead nurses or senior nurses are in charge of a group of wards and can deal with a problem if the ward staff are unable to do so
Doctors are medical consultants who oversee diagnosis, investigations and treatment
Matrons are in charge of a group of wards and take responsibility for ensuring excellent patient experience and safety
The ward sister or charge nurse manages the whole ward
Nurse specialists offer expert and specialist advice on range of treatments
Healthcare assistants help qualified nurses to meet care needs
Monitoring care externally through inspections
This covers:
> analysis of internal data and trends, for example on health outcomes
> investigation of complaints
> observation of service delivery
> collection of service-user feedback
> interview with staff
Criminal investigations in care settings:
are pursued when sexual, physical, financial or emotional abuse is suspected
Have to take account of safeguarding
Follow referrals to the police from care providers, Clinical Commissioning Groups (CCGs) and specialised care settings such as prisons
Follow referrals from individuals who suspect that a crime has been committed
May lead to the suspension or dismissal of care workers following an investigation
Whistleblowing helps to maintain best practice. When whistleblowing is not followed:
bad practice could continue, harming individuals
there will be more complaints from service users or their representatives
staff may leave or perform less well
the service provider may receive more negative reports.
