Lesson 3

Question 1

What are the 5 key principles of good practice?

Answer 1

1. Promoting anti-discriminatory practise, meet the needs of all people regardless of their religion, culture, ethnic background, disability and other personal differences
2. Empower individuals, ensure they make decisions and take control
3. Ensure the safety of staff and people who they care for
4. Maintain confidentiality and privacy
5. Promote good communication between carers, between carers and their clients

Question 2

Examples of who guides codes of practice

Answer 2

(GMC) General Medical Council sets and monitors standards of behaviour for doctors

(NMC) Nursing and Midwifery Council sets and monitors standards of behaviour for nurses and midwives

(HCPC) Health and Care Professionals Council sets and monitors standards of behaviour for social workers and for a range of other health professions (physio, occupational, paramedics, speech)

Question 3

The Equality Act prevents discrimination on the grounds of?

Answer 3

Sexual orientation, age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief (including lack of belief), and sex

Question 4

How does the Equality Act protect people from discrimination?

Answer 4

By…

> employers

> health and care providers. such as hospitals and care home

> schools, colleges and other education providers

> transport services, such as buses, trains and taxis

> public bodies such as government departments and local authorities

Question 5

Promoting anti-discriminatory practise in health and social care examples

Answer 5

Accessible signage, leaflet in many languages, access to buildings, longer appointments for people with learning disabilities and policies such has anti-bullying in schools

Question 6

What’s the difference between direct and indirect discrimination?

Answer 6

Direct discrimination is treating someone worse, differently or less favourably because of their characteristics e.g. harassment and victimisation

Indirect discrimination is when an organisation’s practices, policies or rules have a worse effect on some people than others. For example, pregnancy and maternity discrimination, if a pregnant woman or new mothers are treated unfairly or are disadvantaged

Question 7

Empowering service users

Answer 7

Giving individualised care

Promoting users’ dignity

Dealing with conflict in an appropriate way

Enabling users to express their needs and preferences

Promoting independence

Providing support that is consistent with users’ beliefs, cultures and preferences

Promoting users’ rights, choices and wellbeing

Balancing the rights of individuals with those of other service users and staff

Putting users at the heard of service provision

Question 8

What are rights?

Answer 8

Rights are entitlements that everyone should receive. People’s rights are protected by the laws of the UK such as the Human Rights Act 1998 and the Equality Act 2010

Question 9

Key rights

Answer 9

Dignity

Independence

Privacy

Safety and security

Equality

The be free from discrimination

To express needs and preferences