LESSON 5 MIDTERMS Flashcards

1
Q

Misconceptions can arise out of the word “civilian.” The police organization is civilian in character, and even if it is civilian-para military, the police make use of the civilian letter when writing to those outside the police organization.

A

CIVILIAN LETTER

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2
Q

Unlike the radiographic message, memorandum, and endorsement has a different form, because it is concerned with symmetry or a well-balanced appearance.

A

CIVILIAN LETTER

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3
Q

Is a formal written communication crafted for an audience outside the police or internal government agencies.

A

CIVILIAN LETTER

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4
Q

It avoids military or technical jargon, instead using clear, professional language suitable for addressing government officials, business leaders, and the public. Its format emphasizes a neat, balanced appearance, and it typically does not use numbered paragraphs unless listing specific items.

A

CIVILIAN LETTER

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5
Q

A type or a printed letterhead may be used. It includes the writer’s office and office address. Abbreviations shall not be made for the city, municipality and province.

A

HEADING

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6
Q

The addressee’s name should be written fully. It should always be preceded by a courtesy title, except in case of M.D., Ph.D., and a few others.

A

INSIDE ADDRESS

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7
Q

The salutation greets the reader and the greeting may be formal or informal, cordial or personal.

A

SALUTATION

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8
Q

The body is the message itself, considered as the “body and soul” of the entire letter because it contains the message of the writer.

A

BODY

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9
Q

Usually followed by a comma, and comes immediately after the last line of the message. The first word starts with a capital letter.

A

COMPLIMENTARY CLAUSE

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10
Q

Refers to the space left below the closing phrase where you would handwrite your signature, followed by your typed full name, essentially marking the end of the letter and signifying your personal authorization.

A

SIGNATURE LINE

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11
Q

Basic Parts of Civilian Letter

A
  1. HEADING
  2. INSIDE ADDRESS
  3. SALUTATION
  4. BODY
  5. COMPLIMENTARY CLAUSE
  6. SIGNATURE LINE
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12
Q

The use of _____ is optional depending on the instructions issued by the chief or head of office. If ever used, it is placed at the left margin two spaces below the letterhead, and in line with, and below, the current date.

A

FILE REFERENCE

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13
Q

To speed up handling of the letter, the _____ is used when the letter is addressed to a company or to particular department of a company or to an individual aside from the addressee.

A

ATTENTION LINE

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14
Q

The _____ is the gist of the message. It helps a very busy person find out a split second what the letter is all about.

A

SUBJECT LINE

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15
Q

For Administrative purposes, the initials of the signatory, secretary, or encoder may be included. These initials appear at the left side of the paper two spaces below the writer’s identification however these are aligned with the left margin of the letter.

A

REFERENCE LINE

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16
Q

This is placed directly below the initials. This signifies that in the same envelope with the letter something is included. The number of enclosures, the specific kinds of materials enclosed, or the word as/s (as stated) are the information to be included in the enclosure.

A

ENCLOSURES

17
Q

This is written below the initials followed by the name of the person who will receive the carbon copies. “Cc” is written if carbon copies of the letter are to be sent to the other parties aside from the reader.

A

CARBON COPY NOTATION

18
Q

Written 2 spaces below the last line of the reference initials. It is an addition note added after the main message and signature. This is intended to attract attention as well as to emphasize as in a scales gimmick.

A

POST SCRIPTS

19
Q

Special Parts of Civilian Letters

A
  1. FILE REFERENCE
  2. ATTENTION LINE
  3. SUBJECT LINE
  4. REFERENCE LINE
  5. ENCLOSURES
  6. CARBON COPY NOTATION
  7. POST SCRIPTS
20
Q

Rules on Spacing

A
  1. On standard 8.5 by 11-inch stationary, the date is usually typed on line 15 with the inside address typed five lines below.
  2. One blank line is left before the salutation.
  3. If an attention line or a subject line is included,one blank line precedes and follow these parts.
  4. The writers identification should be preceded by at least three blank lines to allow room for the signature.
  5. Generally no blank line seperates the reference initials from enclosure and carbon notations.
21
Q

Rules on Marginal Spacing

A
  1. The left margin of a letter should be straight whether it is pen written or typewritten.
  2. Because it is impossible to achieve a straight line for the right margin,the writer must exercise care and good judgement in driving words at the ends of the lines to prevent the page from having a ragged appearance.
  3. When the letter is very short ,the margin should increase, and the letter placed far enough from the top of the page to allow it to occupy the middle of the page.
  4. For an average-length letter,from 100-150 words it may be written on a page when double-spacing is used and the marginal stops are set so as to make the lines fifty spaces in length.
  5. In a 200-300 word or more letter,the same length line may be used,but single-spaced.
  6. If a message cannot be accommodated on one page, a second page may be used, having the same side margins as the first page.
  7. In a continuation page, the top margin should be one inch,the first line to be typed on line 7,and approximately the same length.
22
Q

Because of his close association with community members, the police executive receives inquiries and answers them. Furthermore, in order to uphold the dignity of the police organization, the concerned police officer assures community members of the maintenance of peace and order, so he needs to write civilian letters from time to time.

A

INFORMATION LETTER

23
Q

Between an invitation acceptance and an _____, the latter is more difficult to write. The writer therefore, considers as guide the following points:
reasons for refusing; 1) appreciation for the invitation; 2) reasons for refusing;
3) possibility of accepting a similar invitation in the future.

A

INVITATION REFUSAL

24
Q

Is written as a result of complaints the way supplies were delivered, services rendered, or accounts paid. Those intending to write this kind of letter must think of courtesy despite their displeasure. The correspondents must not write when angry. The rudeness may be reflected in the letter. Here are tips to guide the correspondent in writing a claim created: 1) what is wrong? 2) what inconvenience was so far the situation? 3) what suggestions can and be offered to remedy letter

A

CLAIM LETTER

25
Is written in answer/response to a claim letter. It addresses the complaint, explains the steps taken to resolve the issue, and often offers compensation or apology.
ADJUSTMENT LETTER
26
Is a formal or informal written document where one person asks another person, organization, or authority for something. This could be a service, information, permission, a favor, or any kind of support. Is usually written in a respectful and polite tone and clearly explains the purpose of the request.
REQUEST LETTER
27
Identifies what is being sent and what it is intended for. It is a formal, written document that acts as a cover letter when sending other documents, reports, or materials.
TRANSMITTAL LETTER
28
Is written when a person or a customer asks for goods from a seller or supplier. It needs to be correct, complete, and definite so that the reader may fill the order exactly as the writer wishes. Incompleteness results in errors and may mean further correspondence, shipping delays, complicated billings, repacking, reshipping, and loss of business.
ORDER LETTER
29
Is a formal letter written to ask for information about something, like a product, service, job, or business opportunity. It’s usually clear, polite, and to the point, explaining what information the writer needs and why.
LETTER OF INQUIRY
30
When a jobseeker tries to sell his services through his qualifications or skills to a prospective employer, he writes an _____. Students and professionals, even former police officers and retirees need this letter when looking for a job. This letter may be written in answer to an advertisement in the papers or bulletin boards. Sometimes, it is done through the writer's own initiative. He tries his luck by writing an organization he thinks might need a worker like him. However, the applicant needs to know some techniques in order to sell his personality successfully to his would-be employer. He presents or shows the right approaches. One of these is a neat letter. Another is the systematic arrangement of ideas.
APPLICATION LETTER
31
Is a formal document in which one person (usually someone in a position of authority or familiarity) writes in support of another person’s qualifications, character, and abilities. It’s often used for applications to jobs, universities, scholarships, or professional opportunities.
RECOMMENDATION LETTER
32
Offers a specific endorsement tailored to a particular job, academic program, or opportunity. More detailed and specific, providing examples of the person’s achievements, skills, and why they’re suited for a particular role or opportunity.
RECOMMENDATION LETTER
33
A _____ and a recommendation letter are similar, but they have some key differences in their purpose, tone, and the context in which they’re used.
REFERENCE LETTER
34
Provides a general endorsement of a person’s character, skills, and work ethic. It’s often not tied to a specific opportunity. Broader and more general, focusing on overall behavior, reliability, and personality.
REFERENCE LETTER
35
Is a formal request written by an individual or a business to a lender, bank, or financial institution, asking for credit — like a loan, a credit line, or any form of financial assistance. The letter usually provides information about the applicant’s financial status, the purpose of the credit, and a promise to repay under specific terms.
CREDIT APPLICATION LETTER
36
Usually, this letter depends on how well the sympathizer knows the bereaved. But more often than not, the tone is personal and sincere because to condole is to offer comfort.
CONDOLENCE LETTER
37
Is sent to a person who has been appointed to serve in a certain capacity who has been selected to perform a specific task. It may be rejected or accepted.
APPOINTMENT LETTER