LESSON 2 MIDTERMS Flashcards
It is a type of communication that is aimed at providing readers with clear and accurate information.
TECHNICAL COMMUNICATION
A professional role where someone is specifically tasked with creating and delivering technical information in an accessible way, often through writing user guides, manuals, or other forms of documentation.
TECHNICAL COMMUNICATOR
Types of Technical Communication
- WRITTEN COMMUNICATION
- VERBAL COMMUNICATION
- VISUAL COMMUNICATION
- DIGITAL COMMUNICATION
This means sharing technical in-formation through writing.
WRITTEN COMMUNICATION
This is simply talking to convey technical information.
VERBAL COMMUNICATION
Using pictures, diagrams, or charts to make complex ideas easier to understand.
VISUAL COMMUNICATION
Sharing technical stuff using computers or the internet.
DIGITAL COMMUNICATION
Style in Technical Communication
- USE SIMPLE WORDS
- KEEP IT SHORT
- ORGANIZE WELL
- USE PICTURES
Characteristics of a Good Technical Communicator
- KNOWS HIS AUDIENCE WELL
- SERVE AS A “GO-BETWEEN”
- A GENERATOR OF TRUTH
- A GOOD TEACHER
- HAS AN EXCELLENT EYE FOR DETAIL
- KNOWS HOW TO COORDINATE
- HAS ENOUGH EXPERTISE
- KNOWS HOW TO GATHER INFORMATION
- HE IS RESPECTED AND CREDIBLE
- HAS A STRONG LANGUAGE SKILL
Someone who is also in the position to suggest and implement solutions to problems that nobody else identifies.
KNOWS HIS AUDIENCE WELL
The technical writer bridges the gap between technical experts and the end user. A group of people have technical knowledge on to another group who does not have that kind of knowledge
SERVE AS A “GO-BETWEEN”
Readers expect what a technical writer writes are accurate.
A GENERATOR OF TRUTH
He can explain difficult concepts for readers who will have no time to read twice.
A GOOD TEACHER
He knows punctuations, syntax, and style, and can explain the rules governing them.
HAS AN EXCELLENT EYE FOR DETAILS
Knows how to coordinate with the collaborative work of graphic artists, programmers, printers, and various subject matter experts.
KNOWS HOW TO COORDINATE
An expert in understanding the audience’s background and needs.
HAS ENOUGH EXPERTISE
Has a nose for information from existing documents and from subject matter experts.
KNOWS HOW TO GATHER INFORMATION
He is a person with credibility, and a valuable and reliable source of information.
HE IS RESPECTED AND CREDIBLE
Understands highly evolved conventions of modern technical communication.
HAS A STRONG LANGUAGE SKILL
Important Qualities of a Good Technical Communicator
- COMMUNICATION SKILLS
- SUBJECT KNOWLEDGE
- TECHNICAL SKILLS
- PERSONALITY TRAITS
As a technical communicator, you need to have an excellent verbal and written communication skills.
COMMUNICATION SKILLS
The amount of subject matter knowledge varies greatly depending on both the industry and your intended audience.
SUBJECT KNOWLEDGE
These are the specialized knowledge, abilities and expertise of a technical communicator that they acquired through formal education, training, and hands-on experience.
TECHNICAL SKILLS
These includes traits that can help technical communicator to excel in their roles and provide value to their organization.
PERSONALITY TRAITS
