Lesson 4: Intercultural Communication

Question 1

“happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds.”

Answer 1

Intercultural communication

Question 2

It is respecting and understanding diversity in communication perspective and practice due to differences in culture, gender, social status and religion.

Answer 2

Intercultural communication

Question 3

• Effective intercultural communication

Answer 3

harmony and peace in society.

Question 4

FACTORS CONSIDERED IN INTERCULTURAL COMMUNICATION

Answer 4

1. CULTURE
2. GENDER
3. AGE
4. SOCIAL STATUS
5. RELIGION

Question 5

a set of human-made objective and subjective elements”

that people who share a common language, place of residence and generation use for survival.

Answer 5

1. CULTURE

Question 6

importance on implicit or nonverbal messages

Answer 6

high context

Question 7

communicate and interpret messages explicitly through words

Answer 7

low context

Question 8

to sexual and social roles played by members of a particular society. It differentiates femininity from masculinity, in social contexts.

Answer 8

gender

Question 9

competitive, blunt and direct, detached and emphasizes independence

Answer 9

masculine

Question 10

seeks harmony and consensus, polite and indirect, emotional and detailed

Answer 10

feminine

Question 11

characterized by number of years one has lived, or his/her life span. In intercultural
communication, it is considered in regard to perceptions related to one’s generation.

Answer 11

age

Question 12

is the relative rank that an individual holds, with rights, duties, and lifestyle, a social hierarchy based on honor and prestige (Encyclopedia Brittanica, 2015)

Answer 12

social status

Question 13

provides structure, discipline and social participation in a community (Samovar,
et.al, 2010). It guides people in explaining supernatural phenomena in the world (Ababon, et.al,
2016)

Answer 13

religion

Question 14

DEVELOPMENT MODEL OF INTERCULTURAL SENSITIVIT Y ( DMIS)

Answer 14

DENIAL
DEFENSE
MINIMIZATION
ACCEPTANCE 
ADAPTING
INTEGRATION

Question 15

CHARACTERISTICS OF COMPETENT INTERCULTURAL COMMUNICATOR

Answer 15

1. Flexibility and ability to tolerate high levels of uncertainty
2. Reflectiveness or mindfulness
3. Open-mindedness
4. Sensitivity
5. Adaptability
6. Ability to engage in divergent thinking(or thinking creatively) and system-level thinking
   (based on how each one in an organizes influences another)
7. politeness

Question 16

HOW TO AVOID BIASES IN COMMUNICATION

Answer 16

• Avoid stereotyping
• Change gender norms, and avoid using he, man and others that pertain only to specific gender
• Do not talk down on younger people or elderly.
• Be sensitive to religious practices of others
• Be sensitive at all times
• Do not belittle others capability, cultural practices, and beliefs

Question 17

1. Smith said he wants working independently because that’s the American way. He brags that the American way is always the best way to do things. He believes in the superiority of his culture. Smith’s behavior is an example of what concept?

Answer 17

Ethnocentrism

Question 18

When a person has awareness of other’s culture and understands differences in intercultural communication, he/she develops this positive trait/value.

Answer 18

Tolerance

Question 19

This aspect pertains to circumstances/situations that may cause variations in peoples’ understanding of nonverbal cues.

Answer 19

Cultural context

Question 20

. Making generalizations or conclusions based on a single encounter or experience with a person from another culture is called what?

Answer 20

Stereotyping

Question 21

Which aspect of cultural differences refers to a group’s expectations from its people?

Answer 21

Social Values5

Question 22

This happens when the merger of companies become ineffective due to differences in business practices.

Answer 22

Corporate Cultural differences

Question 23

Some companies prefer evaluating an corporate agenda thoroughly while others simply discuss concerns briefly. This refers to what

Answer 23

Decision making customs7