lesson 4 - group processes Flashcards

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1
Q

what is a group?

A

“A group is two or more individuals in face-to-face interaction, each aware of his or her membership in the group, each aware of the others who belong to the group, and each aware of their positive interdependence as they strive to achieve mutual goals”.
(Johnson & Johnson, 1987, p.8)
-Interacting online does not count by this definition – perhaps need for change.

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2
Q

should we study individuals or groups

A

*“If we take care of the individual, psychologically speaking, the groups will take care of themselves” (Allport, 1924, p.9)
*If we study individuals, we will know about groups, because a group is just a collection of individuals?

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3
Q

What types of groups are there?

A

*Strong interpersonal relationships: families, small groups of close friends.
*Formed to fulfil tasks: committees, work groups.
*Based on large social categories: women, Americans.
*Weak social relationships: e.g., enjoy Taylor swift music, people from the same local area.
*Transitory groups: people waiting at the bus stop, people in a queue for the bank.

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4
Q

Development of bias and in-group favouritism/prejudice

A

Tajfel, Billig, Bundy & Flament
*‘Minimal groups’; split randomly into two-groups.
*People allocated more money to their ‘own’ group than the other group, and the effect could not be explained by:
*Self-interest (as they didn’t get a share)
*Existing friendships (as allocation was random)

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5
Q

Social facilitation: Triplett (1988) cyclists

A
  • Triplett (1898) was the first to ask these sorts of questions …
  • Observed track cyclists and found performances were faster when:
  • Timed alone
  • Timed and racing alongside other cyclists.
  • Hypothesised that the presence of the audience, particularly in a competition, ‘energised’ performance on motor tasks.
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6
Q

Triplett
social facilitation - what is it? impact of the presence of others

A

*Triplett tested his hypothesis using a ‘fishing line’ apparatus and found that children performed better when racing against each other than when alone.
*Presence of others had an impact on behaviour.
*Allport (1920) termed this phenomenon ‘Social Facilitation’
*He suggested a more generalised effect: ‘Mere Presence’, rather than the impact of other people judging.
*Mere presence is defined as an “entirely passive and unresponsive audience that is only physically present”
(Hogg & Vaughan, 2014, p.275)
*Improvement in performance due to the mere presence of others as co-actors or passive audience.
*Not just humans: Kangaroos, monkeys and horses eat more and run faster when other members of their species are doing the same thing (e.g., Dindo, et al., 2009; Pays, et al., 2009).

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7
Q

social facilitation vs inhibition

A

*However, shortly after the discovery, some studies showed how the presence of others can impaired performance for both humans and animals (see review by Bond & Titus, 1983), known as social inhibition.

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8
Q

examples of social inhibition

A
  • complex task (typing name backwards) was done more slowly in the process of other people than alone (Schmitt, et al., 1986).
  • men take longer to urinate when someone is standing immediately beside them than alone (Middlemist, et al ,. 1976)
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9
Q

social facilitation: Zajonc’s 1965 Drive theory: (dominant response)

A
  • argued that mere presence of others created an increase in arousal and energises ‘dominant response’.
  • ‘dominant response’ is what is typically done in a specific situation (e.g., well learnt, habitual).
  • when people are anxious, they tend to do better on easy tasks (already good at) and worse on difficult on ones that they normally struggle at.
  • if the dominant response is correct (easy), then performance will be facilitated.
  • if the dominant response is incorrect (difficult), then performance will be inhibited.
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10
Q

social facilitation and inhibition conclusion

A
  • An improvement in well learnt and easy tasks because of the mere presence of members of the same species. Does seem plausible as joggers appear to run faster with others.
  • A deterioration in the performance of poorly-learnt, difficult tasks due to the mere presence of members of the same species. (Hogg & Vaughan, 2014)
  • complicated explanation does not fully account for behaviour, maybe it is mot just the mere presence of others but their judgement is important (e.g., presence of spectator at sporting events).
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11
Q

social facilitation: evaluation apprehension (Cottrell, 1972) - blindfolded

A

We learn about social reward and punishment contingency (e.g., approval/disapproval) based on others’ evaluation.
Perception of an ‘evaluating’ audience creates arousal, not mere presence.
Cottrell et al, 1968 supported this hypothesis in an experiment with 3 audience conditions:
(1) blindfolded (audience cannot see participant)
(2) Merely present (passive and uninterested)
(3) attentive audience
- tasks were well learned (easy).
social facilitation
- social facilitation was found when the audience was perceived to be evaluative (attentive); wanting to perform well for their audience worked in their favour.
- therefore, not just the presence that matters, but the presence and perception.

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12
Q

Markus 1978 - social facilitation: evaluating apprehensions weakness clothes

A

however… other research is less supportive - Markus, 1978 found time taken to dress in familiar clothes (easy task, own clothes) vs unfamiliar clothes (lab coat, unfamiliar shoes) as a function of social presence.
conflicting evidence
3 conditions
(1) alone,
(2) in the presence of an inattentive audience
(3) in the presence of an attentive audience.

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13
Q

results of Markus 1978 social facilitation - clothes

A

Attentive audience speeded up performance in easy task.
- Inattentive and attentive not much difference in difficult task
Familiar clothes:
Alone - 15s
Incidental audience - 15s
Attentive audience - 5s

Unfamiliar clothes:
Alone - 25s
Incidental audience - 35s
Attentive audience - 35s

Both theories are correct - it depends on the context. When we do an easy task, we perform better when watched. When we do a hard task we perform worse.

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14
Q

Schmitt et al (1986) evidence for social facilitation typing

A
  • asked participants to type either their name or a code backwards on a computer
  • mere presence of others made people perform simple task quicker and the difficult task slower
  • H/e adding in an evaluative condition made little difference to typing speed.
  • evaluation apprehension is sometimes helpful but sometimes unnecessary for social facilitation (‘mere presence of others’)
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15
Q

Distraction-conflict theory

A
  • people become distracted, focusing (‘drive’) on what others are doing (evaluating them), and perform worse.
  • e.g., Sanders et al 1978, had participants complete an easy or difficult digit task in different conditions.
    alone
    someone doing the same or a different task
    people performed worse when someone did the same thing (more distraction)
    Not just the presence of others, Sanders 1981 showed that bursts of light could similarly affect social facilitation.
    distraction = operationalised as what the other person was doing.
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16
Q

Social loafing - tug of war example

A
  • question: do you think the collective force in a tug-of-war effort where a team pulls will be greater, lesser, or equal to the sum of individual efforts?
  • Ringelmann (1913, 1927) found that men pulling a rope attached to a dynamometer exerted less force than the number of people in the group.
17
Q

explanation for why social loafing occurs, specific to tug-of-war example

A

coordination loss: as group size inhibits movement, distraction and jostling (individual effort is reduced)
motivation loss: participants did not try as hard; less motivated.

18
Q

Ingham et al 1974 tug of war

A

investigated social loafing with ‘real groups’ and ‘pseudo-groups’ pulling on a rope, participants were blindfolded.
real group - group varied in size.
pseudo-group - only one true participants, rest were confederates who did not pull at all.
greater percentage reduction in individual pull in real group vs in pseudo group. approx 15% decrease for pseudo group vs approx 22% for real group.
Loss of motivation termed ‘social loafing’ (Latane et al., 1979) –> “Reduction in individual effort when working on a collective task compared with working either alone”

19
Q

social loafing support clapping

A

Latané et al 1979 supported social loafing through clapping, shouting and cheering tasks.
recorded amount of cheering/clapping noises made per person reduced by:
29% in 2 person group
49% in 4 person groups
60% in 6 person groups
less effort put into clapping as people cannot hear you in a crowd.

20
Q

why do people loaf?

A
  • output equity
  • when people learn others are not pulling their weight, they too can lose motivation and put less effort in.
  • evaluation apprehension: individuals only believe their efforts are being judged when they performed alone. In groups people are not held accountable.
21
Q

Impact of groups on performance: how can we reduce social loafing?

A

-identifiability: when people’s individual contributions to a task can be identified. e.g., people shout louder in a group shouting task when they think every individual’s volume can be recorded (William’s et al, 1981)
-individual responsibility: when people know they can make a unique contribution to a task. e.g., in a group task watching for dots on a screen, people worked harder if they thought they were solely responsible for watching a particular segment than if they thought others were watching too.
- even when no one would know how many dots they personally had spotted (Harkins & Petty, 1982)

22
Q

the collective effort model: when do people put effort into group tasks

A

1933 Karau and Williams
people will put effort into a group task when:
- they believe their input will have an impact.
- when completing the task is likely to bring them something they value (e.g., concrete things like money, grades, abstract things e.g., satisfaction, enjoyment)

23
Q

group performance vs solitary performance

A
  • group performance can differ from the behaviour of solitary individuals.
  • how groups arrive at a decision and deal with problems is no exception.
24
Q

group polarisation

A
  • people often discuss topics with those who are similarly minded, this strengthens attitudes.
  • example: Moscovici and Zavalloni (1969) found that group discussions enhance French students’ (already) positive attitudes towards their president and enhance their (already) negative attitudes towards Americans
25
Q

group problem solving

A

group problem solving is useful, but in certain contexts.
-when groups get together and critique each other’s ideas, they have been found to come up with better quality ideas (McGlynn et al, 1995)
Also more effective in smaller groups rather than larger groups, and if the experimenter is not there to monitor the process (Mullen et al, 1991)
H/e if only simple group decisions occur, with no break-out from individuals, solitary efforts are typically better than the group’s (e.g., Diehl & Stroebe, 1987).
key thing to consider: ensure a combination of group and individual brainstorming (Brown and Paulus, 2002)

26
Q

Groupthink

A
  • A disastrous political decision by US president JFK and a small group of advisors in 1961 - The bay of pigs invasion of Cuba.
  • Janis (1982) proposed the concept of groupthink: where objections to poor group decisions are supressed to maintain group harmony
27
Q

when does groupthink occur

A

groupthink is a very specific phenomenon, thought to occur under particular conditions:
- stressful situations without a clear correct solution
- cohesive group of like minded people, cut off from external (moderating) influences
- strong, vocal leader
janis 1971, 1982

28
Q

when groupthink is occurring, it is more likely that… (3)

A
  • the group does not carry out adequate research
  • alternative options are not considered
  • risks are not adequately assessed.