Lesson 3: Explaining the Process of Communication Flashcards
1
Q
Elements of Communication (8)
A
- Speaker
- Message
- Listener
- Channels
- Response
- Feedback
- Noise
- Communicative Situation
2
Q
- chooses his or her purpose, crafts the message accordingly, and decides how to deliver it
- first element of the communication process
- may not be obvious
A
Speaker
3
Q
- is what needs to be delivered or imparted to somebody else
- is the central process
- based on why, what, and how the speaker wants to say it
A
Message
4
Q
- receives the message
- makes sense of what is said and reacts to it
- if he is not listening, communication fails
A
Listener
5
Q
- are the means by which the message is sent and received
- ears, eyes, skin, mouth, and nose (via senses)
A
Channels
6
Q
- is the only way the speaker knows that the message has been received
- based on the interpretation of the message by the listener
A
Response
7
Q
Types of Interpretation in Response (2)
A
- Positive
2. Negative
8
Q
- say yes, nod, smile, or clap
A
Positive Interpretation
9
Q
- frown, boo, refuse to clap, walk out, or walk away
A
Negative Interpretation
10
Q
- is the result of the speaker’s monitoring of the listener’s response
- to know if the message was effectively imparted or not
- will help the speaker in continuing with the communication or with the crafting of the next message
A
Feedback
11
Q
- is any barrier in communication
A
Noise
12
Q
Types of Noise (3)
A
- Physical
- Physiological
- Psychological
13
Q
- actual noise such as loud music or the irritating throttle of a motorcycle engine
A
Physical Noise
14
Q
- when the body becomes a hindrance to good communication like having a headache or toothache
A
Physiological Noise
15
Q
- occurs when one is thinking deeply about something or is suffering from an emotional condition like sadness, depression, or confusion
- discourages participation in communication
A
Psychological Noise
