Lesson 1: Exploring the Nature of Communication

Question 1

• the act of having conversations with anyone is called…
• comes in many forms
• is not simply about the spoken word in conversations
• is not just a mere transfer of messages from one person to another
• involves a SPEAKER imparting ideas, concepts, and data to a group of listeners (AUDIENCE)
• the SENDER sends ideas in verbal or non-verbal form to a RECEIVER, on the other end the receiver upon receipt of the message decodes the message in order to provide FEEDBACK.

Answer 1

Communication (1)

Question 2

4 Essential Points that calls attention to communication

Answer 2

1. That communication involves people.
2. That understanding communication involves trying to understand how people relate to each other.
3. That communication involves shared meanings, which suggest that in order for people to communicate they, just agree on the definitions of terms or the symbols they are using.
4. That communication involving symbols, gestures, sound, letters, numbers, and words - can only represent or approximate the ideas they are meant to communicate.

Question 3

• a message is dependent upon many factors which may cause communication breakdown
  
  • Cultural background of the receiver
  • The incongruence between the verbal language and
    the nonverbal gesture

Answer 3

Decoding

Question 4

• completes the communication cycle

- allows the sender to repeat/recast their messages to remedy communication breakdown

Answer 4

Feedback

Question 5

• is a process of sharing and conveying messages or information from one person to another within and across channels, context, media, and culture
• is the exchange of messages between individuals or groups through symbols

Answer 5

Communication (2)

Question 6

• is the exchange of verbal messages with the employment of nonverbal cues such as tone of voice, bodily actions, eye communication and other

Answer 6

Speech or Oral Communication

Question 7

3 Barriers to Communication from outside factors

Answer 7

1. Setting of the conversation
2. Listener and the speaker’s feelings or moods
3. Setting of the conversation cultural barriers

Question 8

Communication (4)

Answer 8

1. it connects us human being
2. it involves transactions
3. it is an intrinsic process
4. it is stirring up ideas

Question 9

The Nature of Communication (4)

Answer 9

1. Intricate
2. Interactive
3. Transactional
4. Dimensional

Question 10

• the process is complex and complicated

Answer 10

Intricate

Question 11

• the process involves sharing or interacting between 2 or more people

Answer 11

Interactive

Question 12

• communication has purpose and reason

Answer 12

Transactional

Question 13

• communication could be verbal or nonverbal or both

Answer 13

Dimensional

Question 14

Elements of Communication (9)

Answer 14

1. Speaker
2. Message
3. Encoding
4. Channel
5. Decoding
6. Receiver
7. Feedback
8. Context
9. Barrier

Question 15

• is the source of information or message

Answer 15

Speaker

Question 16

• is the ideas, information, or thoughts conveyed by the speaker in words or in action

Answer 16

Message

Question 17

• is the process of converting into words, actions, or other forms that the speaker understands

Answer 17

Encoding

Question 18

• is the medium of means, such as personal , verbal, or nonverbal in which the encoded message is conveyed

Answer 18

Channel

Question 19

• is the process of interpreting the encoded message of the speaker by the receiver

Answer 19

Decoding

Question 20

• is the recipient of the message or someone who decodes the message

Answer 20

Receiver

Question 21

• is the reaction, response, or information provided by the receiver

Answer 21

Feedback

Question 22

• is the environment where the communication takes place

Answer 22

Context

Question 23

• are the factors that affect the flow of communication

Answer 23

Barrier

Question 24

Common Communication Barriers (11)

Answer 24

1. Linguistic Barriers
2. Psychological Barriers
3. Emotional Barriers
4. Physical Barriers
5. Cultural Barriers
6. Organizational Structure Barriers
7. Attitude Barriers
8. Perception Barriers
9. Physiological Barriers
10. Technological Barriers
11. Socio-religious Barriers

Question 25

• occur in the communication process from time to time, occurs when a message or feedback is not sent or received properly

Answer 25

Breakdowns

Question 26

• is a technical term used to refer to all possible barriers to effective communication

Answer 26

Noise

Question 27

Kinds of Noise (4)

Answer 27

1. Physical
2. Physiological
3. Psychological
4. Semantic

Question 28

• is interference that is external to both speaker and listener

Answer 28

Physical Noise

Question 29

• is created by barriers within the sender or receiver

Answer 29

Physiological Noise

Question 30

• is mental interference in the speaker or listener

Answer 30

Psychological Noise

Question 31

• is interference created when the speaker and listener have different meaning systems

Answer 31

Semantic Noise

Question 32

Process of Communication (5)

Answer 32

1. The SPEAKER generates idea.
2. The speaker ENCODES an idea or converts the idea into words or actions.
3. The speaker TRANSMIT or sends out a message.
4. The RECEIVER gets the message.
5. The receiver DECODES or interprets based on the context. The receiver sends or provides FEEDBACK.