Lesson 2 (Part 1)

Question 1

What makes a safe work environment? (11)

Answer 1

1. Rules
2. Policy and procedures
3. Protocols
4. Cleanliness
   - wipe up spills
5. Enforcement of policies
   - management
6. Education
7. Know locations
   - emergency exits (maps in hallways/rooms)
   - alarm systems
   - exits signs
   - emergency generator
8. Organization
9. WHIMIS
10. Sharps
11. Wear PPEs

Question 2

What can you do to make sure your work space is safe? (4)

Answer 2

1. Cords are not on the floor
2. Bed is locked
3. Clean and organize
4. Know your role
   - have a scenario in your head on what could happen (eg. shooting) so you are prepared

Question 3

What is really important to always know when you are in a work environment?

Answer 3

An evacuation plan

Question 4

What is the 1st evacuation route at CNIH?

Answer 4

Main school door on Dalhousie St

Question 5

What is the 2nd evacuation route at CNIH?

Answer 5

Rear door into Faculty Parking Lot

Question 6

Muster station

Answer 6

Place where everyone meets after some kind of emergency

Question 7

Where is the muster station at CNIH?

Answer 7

Faculty Parking Lot at rear of school

Question 8

When an evacuation is occurring, who is in charge?

Answer 8

Someone will be in charge of a specific room

Question 9

What is a tool to make sure the rooms have been checked and are all clear?

Answer 9

Red tag flips on door to indicate no one is in the room

- once the door is open the red tag flips down and it needs to be checked again

Question 10

What are 3 types of human errors?

Answer 10

1. Skill based errors
2. Mistakes
3. Violations

Question 11

What are 2 types of skilled based errors?

Answer 11

1. Slips

2. Lapses

Question 12

What are 2 types of mistakes?

Answer 12

1. Rule based

2. Knowledge based

Question 13

What kind of actions are skill based errors?

Answer 13

Unintended actions

Question 14

Slip

Answer 14

When an action is carried out correctly, but was not intended
- physical action that you do often (so know how to do it) but make a mistake

Question 15

What is an example of a slip?

Answer 15

When you meant to hit the gas, but instead hit the brakes by accident

Question 16

Lapse

Answer 16

Omission of an intended action due to memory failure

- you know what to do but forgot

Question 17

What is an example of a lapse?

Answer 17

You meant to turn off the stove, but forgot

Question 18

What kind of actions are mistakes?

Answer 18

Intended actions

Question 19

Mistake

Answer 19

An error of intention caused by a conscious decision in effort to solve a problem
- an incorrect plan of action that is correctly executed

Question 20

Rule based mistake

Answer 20

The rule that is used to solve the problem is not applied correctly

• Problem not identified correctly –> wrong rule-based solution used
• Problem identified correctly
• -> rule-based decision was applied incorrectly
• When someone is trying to do the right thing, but actually does the wrong thing

Question 21

Knowledge based mistake

Answer 21

A mistake that occurs due to incorrect
or insufficient knowledge
- mistake because you didnt know

Question 22

Violations

Answer 22

A deliberate deviation from safe operating practices where you make a decision to intentionally go against what you should be doing that results in harm or potential harm to someone

Question 23

What is an example of a violation?

Answer 23

Speeding

- intentionally going over the speed limit

Question 24

What is this an example of “Giving the wrong dose of a medication while being distracted when preparing the drug”?

Answer 24

Slip

Question 25

What is this an example of? “Intentionally giving a higher dose than necessary due to your personal opinion that the lower dose wont work well enough”

Answer 25

Violation

Question 26

What is this an example of? “Intentionally giving the wrong dose because you didn’t know the proper equation to calculate the amount needed”

Answer 26

Knowledge base