Lesson 1 (Part 2) Flashcards
Non verbal communication
All stimuli other than that of the spoken word that communicates a message to another person
What are 5 examples of non-verbal communication?
- Appearance
- Gestures
- Facial expressions
- Posture
- Eye contact
What do you have to be careful with with non verbal communication?
Gestures
- not everything translates the same
What is a common cause for misunderstanding?
Humour
What is just as important as being able to speak to your patients?
Being able to listen to your patients
What is your goal as a sonographer?
To gather accurate information and then to understand the feeling and the meaning of the message the patient has given you
What is not the same as listening?
Hearing
Written communication (2)
- The process of conveying a message through the written symbols
- Any message exchanged between two or more persons that make use of written words
What is the most common exchange between 2 or more people?
Written communication
What are 8 examples of written communication?
- Emails
- Memos
- Reports
- Documents
- Letters
- Journals
- Job descriptions
- Manuals