Lesson 2 - Managers in the New Workplace

Question 1

What is Henry Mintzberg’s Theory

Answer 1

• “No job is more vital to our society than that of the manager”
• It is the manager who determines whether our social systems are helpful or f they waste our talents and resources

Question 2

What is a manager?

Answer 2

A person who supports and is responsible for the work of others

Question 3

Mintzberg’s conclusions about managerial work

Answer 3

• Work long hours
• Work at fragmented and varied tasks
• Work at an intense pace
• Work with many communication media
• Work largely through interpersonal relationships

Question 4

Changing nature of managerial work

Answer 4

• Less directive and more supportive
• Don’t just sit back and tell people what to do
• often found working along people they supervise
• Provide advice
• Building working relationships
• Fostering teamwork

Question 5

Difference about todays managers

Answer 5

• Intellectual capital (value of an employees skills - intangible objects)
• Globalization (relationships with other countries)
• Technology
• Diversity
• Ethics