Lesson 10: Configuring Windows Flashcards

1
Q

A technician assists a visually impaired person by making the text on their computer screen larger. Where can the technician configure this?

A.Ease of access
B.User accounts
C.Privacy settings
D.UAC settings

A

A. Ease of Access

The ease of access settings configures input and output options to best suit each user. Vision configures options for cursor indicators, high-contrast and color-filter modes, and the Magnifier zoom tool.

Other options

B. The User Accounts applet in the Control Panel is the legacy interface. It cannot be used to add new accounts but does provide options for adjusting the account name and changing the account privilege level between an administrator and a standard user.

c. Privacy settings govern what usage data Windows is permitted to collect and what device functions are enabled and for which apps. There are multiple settings toggles to determine what data collection and app permissions are allowed.

D. The User Account Control (UAC) settings are controlled under the User Accounts applet.

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2
Q

A user wants to experiment with virtualization by enabling Microsoft’s virtualization solution. Where can the user go to enable this?

A.Features
B.Store apps
C.WSL
D.File Explorer

A

A. Features

Windows Features are components of the operating system that can be enabled or disabled. For example, the Hyper-V virtualization platform can be installed as an optional feature in supported Windows editions.

Other options

B. Store apps are installed via the Microsoft Store. Store apps can be transferred between any Windows device where the user signs in with that Microsoft account.

C. Windows Subsystem for Linux (WSL) allows the installation of a Linux distribution and the use of Linux applications.

D. File Explorer would not be able to be used to install Hyper-V. The user would enable this through Windows Features.

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3
Q

An enthusiastic computer user wants to test out the new Windows 11 desktop. Which of the following has become more easily accessible using Windows 11?

A.Multiple desktops
B.Instant Search
C.Task View
D.Notification area

A

A. Mutiple Desktops

Multiple desktops allow the user to set up different workspaces, such as one desktop that has windows for business apps open and another with windows and shortcuts for personal apps and games.

Other options

B. In Windows 10, in addition to the Start button, the taskbar contains the Instant Search box. The Start menu is activated by selecting the Start button or by pressing the START or Windows logo key on the keyboard.

C. Windows 10 also contains the Task View button. The middle part of the taskbar contains icons for apps that have an open window.

D. Windows 10 also introduced the notification area. The notification area contains icons for background processes.

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4
Q

The receptionist at a record label company connects a phone to a computer so the songs already downloaded on the phone will play. Where does the receptionist set this up?

A.Device settings
B.NTUSER.DAT
C.Ease of access
D.Task view

A

A. Device Settings

The device settings pages contain options for input devices (mice, keyboards, and touch), print/scan devices, and adding and managing other peripherals attached over Bluetooth or USB.

Other options

B. Each user has a folder named after their user account. This subfolder contains NTUSER.DAT (registry data) plus subfolders for personal data files. It stores users’ profile settings and data.

C. The ease of access settings configures input and output options to best suit each user. For example, vision configures options for cursor indicators, high-contrast and color-filter modes, and the Magnifier zoom tool.

D. Windows 10 also contains the Task View button. The middle part of the taskbar contains icons for apps that have an open window.

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4
Q

An administrator is configuring a user’s computer and is currently utilizing the User Accounts applet in the Control Panel. What is the administrator doing?

A.Viewing network status
B.Adjusting privacy settings
C.Checking printer access
D.Changing UAC settings

A

D. Changing UAC settings

The administrator is changing the User Account Control (UAC) settings. UAC is a system to prevent unauthorized use of administrator privileges.

Other options

A. Network status and tasks can be viewed within the Network and Sharing Center applet of the Control Panel.

B. Privacy settings govern what usage data Windows is permitted to collect and what device functions are enabled and for which apps.

C. Printer access is not done through the user account applet. This would be done through the Printer applet.

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4
Q

A user wants to optimize their Windows 10-based computer. The user pokes around in the system settings applet on their computer. What can the user NOT configure in the system settings applet?

A.Visual effects
B.Paging
C.File Explorer
D.Power

A

C. File Explorer

File management is a critical part of using a computer. File Explorer is not found on the systems setting applet but enables a user to open, copy, move, rename, view, and delete files and folders.

Other options

A. System settings can control performance options to configure desktop visual effects for best appearance or best performance.

B. System settings can also manually configure virtual memory (paging), and operation mode. This is done through advanced settings. Advanced settings also allow the configuration of startup and recovery options, environment variables, and user profiles.

D. The system settings page in the settings app presents options for configuring input and output devices, power, remote desktop, notifications, and clipboard (data copying).

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5
Q

A security-conscious user limits what usage data Windows permits to collect. They also limit what device functions it enables and for which apps. Where does the user accomplish this?

A.User accounts
B.Instant Search
C.Privacy settings
D.VESA

A

C. Privacy Settings

Privacy settings govern what usage data Windows is permitted to collect and what device functions are enabled and for which apps. There are multiple settings toggles to determine what data collection and app permissions are allowed.

Other options

A. The User Accounts applet in the Control Panel is the legacy interface. It cannot be used to add new accounts but does provide options for adjusting the account name and changing the account privilege level between an administrator and standard user.

B. In Windows 10, in addition to the Start button, the taskbar contains the Instant Search box.

D. DisplayPort was developed as a royalty-free standard by the Video Electronics Standards Association (VESA), which is an organization that represents PC graphics adapter and display technology companies.

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6
Q

A user is curious about the low-level data the system stored concerning their profile and wants to explore the file which contains it. In Windows, where does the user look?

A.Molex
B.NTUSER.DAT
C.OneDrive
D.File explorer

A

B. NTUSER.DAT

Each user has a folder named after their user account. This subfolder contains NTUSER.DAT (registry data) plus subfolders for personal data files. It stores users’ profile settings and data.

Other options

A. While the SATA power connector is the best option for new devices, legacy components connect to the power supply unit (PSU) via a Molex connector.

C. If users sign into the computer with a Microsoft account, this shows the files and folders saved to their cloud storage service on the internet.

D. File Explorer is the application used to browse files within a Windows computer. While you can browse to the user profile file using File Explorer, it will not give you the low-level profile data the scenario discusses.

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7
Q

A new user requests that a few settings be configured to increase the comfortability while using a company computer. In particular, the user requests that the narration feature be enabled. Where does a support technician find this feature in the Ease of Access settings in Windows 10?

A.Vision
B.Hearing
C.Interaction
D.Audio

A

A. Vision

The vision group in the Ease of Use settings in Windows 10 contains several settings that aid for vision-impaired individuals. These settings include display, magnifier, high contrast, and narrator.

Other options

B. The hearing group in the Ease of Use settings in Windows 10 includes closed captioning and audio settings. The narrator feature is a Vision group feature that assists with on-screen text reading.

C. The interaction group in the Ease of Use settings in Windows 10 allows for keyboard, mouse, and other input control enhancements.

D. The audio feature is a setting found within the Hearing group. This setting allows for volume control capability.

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8
Q

A user is experimenting with the fast startup option to see if it really makes booting faster. What should they expect?

A.The computer will restart faster.
B.This only applies to computers with SSDs.
C.The computer will boot faster after being shutdown.
D.Apps will run in safe mode.

A

C. The computer will boot faster after being shutdown

Fast startup allows the computer to boot faster after being shutdown, causing faster internal speeds of software and processes.

Other options

A. Turning on fast start-up will help the computer boot faster after a shutdown, but restart is unaffected because the hibernation mode is turned off, and a full shutdown is completed during a restart.

B. Fast startup does not only apply to solid state drives (SSDs), although if a user is using an SSD then this would be a really great way to help speed up both booting and normal operating system functions.

D. Enabling fast startup does not run applications in safe mode.

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9
Q

You are assisting a home user who wants her spouse to be able to sign in to a new Windows laptop using a Microsoft account. Is this possible, and if so, which management interface is used?

A

Yes, this can be done via the Accounts settings app.

The legacy User Accounts applet in Control Panel can no longer be used to add accounts.

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10
Q

True or false? Under default settings, the user account added during setup is not affected by User Account Control.

A

False.

User Account Control (UAC) is designed to prevent misuse of accounts with administrative privileges. Use of such privileges requires the user to approve a consent dialog or to enter the credentials of an administrator account. This system can be disabled via UAC settings, but it is enabled by default.

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11
Q

A user calls to say that he clicked Yes to a prompt to allow the browser to access the computer’s location service while using a particular site and is now worried about personal information being tracked by other sites. How can the user adjust the app permission in Windows?

A

Via the App permissions section under Privacy settings.

You might also note that most browser software can be configured to only allow location information on a per-site basis.

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12
Q

You need to assist a user in changing the extension of a file. Assuming default Explorer view settings, what steps must the user take?

A

The user must first show file extensions, using the View tab in the File Explorer Options applet (you might also note that this can be done via a check box on the View menu ribbon of File Explorer).

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13
Q

You are assisting a user over the phone and need to identify the edition of Windows that is installed. What step instructions must you give for the user to report this information to you?

A

Open the Settings app, and then select System. Select the About section, and read the text next to Edition under the Windows specifications heading.

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14
Q

While troubleshooting an issue with a graphics card in Windows 10, you discover that the driver version is not up to date. What first step could you perform to install the latest driver?

A

In the Settings app, select Update & Security. Under Windows Update, select View optional updates. If a graphics driver update is not listed here, check the vendor’s site for driver installation software.

15
Q

A Windows user is trying to join a video conference and cannot hear any sound from her headset. Which tool can you suggest using to try to remedy the fault?

A

Use the Sound settings app or Control Panel applet to check the volume setting and that the headset is configured as the input and output device. If the headset is not listed, check the USB or Bluetooth connection.

16
Q

You are assisting a laptop user. While the user was away from their desk, the laptop powered off. The user was in the middle of working on a file and forgot to save changes. Can you reassure the user and advise on the best course of action?

A

When a computer goes into a power-saving mode, it will either maintain a small amount of power to the memory modules or write the contents of memory to a hibernation file on disk.

Consequently, the user should be able to start the laptop again, and the desktop will resume with the open file still there. You should advise the customer to save changes to files regularly, however.