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Become a UX Designer from Scratch > Lesson 1: Starting your UX Career > Flashcards

Lesson 1: Starting your UX Career Flashcards

1
Q

Which scientific field did many early HCI practitioners come from?

A

Cognitive Science

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2
Q

ISO 9241 mentions three aspects of user-centered design: effectiveness, efficiency, and satisfaction. Which two were quoted most often?

A

Effectiveness and Efficiency

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3
Q

Why is user experience so important?

A
  • The use of emotion
  • Theories of emotion
  • Design of experience
  • Peak experience
  • Extended episodic experience
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4
Q

T or F: Happy users are productive users. Happy users are buying users.

A

True

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5
Q

What is interaction design?

A

The design of the interaction between users and products.

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6
Q

What are the 5 dimensions of interaction design?

A
  1. Words: meaningful and simple(don’t confuse the user).
  2. Visual Representations.
  3. Physical Objects or Space
  4. Time(eg. feedback)
  5. Behavior
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7
Q

Interaction designers apply their knowledge to

A

Understand how users behave while using a new product.

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8
Q

In interaction design, feedback to the users after an action….

A

Is required so that the users are confident that the system executed their instruction.

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9
Q

What are the two categories, interaction designers work in?

A
  1. Design Strategy

2. Wireframes and Prototypes

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10
Q

T or F: User experience and Usability is the same thing.

A

False. Usability falls under the umbrella of UX.

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11
Q

What are the 5 questions to consider when designing for Interaction?

A
  1. Define how users can interact with the interface.
  2. Give users clues about behavior before actions are taken.
  3. Anticipate and mitigate errors.
  4. Consider system feedback and response time.
  5. Strategically think about each elements.
  6. Simplify for Learnability
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12
Q

What are the 7 factors that influence user experience?

A
  1. Useful
  2. Usable
  3. Findable
  4. Credible
  5. Desirable
  6. Accessible
  7. Valuable
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13
Q

What are the 4 characteristics of Usable Products?

A
  1. Effectiveness
  2. Efficiency
  3. Engagingness
  4. Error Tolerance
  5. Ease of Learning
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14
Q

What is Effectiveness?

A

Whether users can complete their goals with a high degree of accuracy. Key is to be as informative as possible in a meaningful way to the user.

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15
Q

What is Efficiency?

A

Efficiency is all about speed

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16
Q

What is Engagement?

A

The level of engagement a system offers.

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17
Q

What is Error Tolerance?

A

Minimize errors from occurring and to ensure that a user can easily recover from an error and get back to what he or she was doing.

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18
Q

What is a mental model?

A

A representation of something in the real world and how it is done from the user’s perspective.

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19
Q

What is Usability?

A

Ease of use

20
Q

Which of the following does not constitute a criterion for assessing a product as “usable”?

a. Aesthetic appeal
b. Efficiency
c. Ease of Learning

A

a. Aesthetic Appeal

21
Q

A product is considered useful when it is…

A

Usable and has utility

22
Q

“Design in not art. It is about crafting _______” - Mark Boulton.

A

solutions to real issues

23
Q

A UX portfolio is…

A

A collection of case studies outlining the process of how a design solution was developed.

24
Q

What are the five basic phases of the UX design process?

A
  1. Empathize with the users(learning about the audience)
  2. Define the problem (identifyinf the users’ needs)
  3. Ideate (generating ideas for design)
  4. Prototype (turning ideas into concrete examples)
  5. Test(evaluating the design)
25
Q

What is a persona?

A

A fictional character which the designers build as a sort of user sterotype. It represents the typical users, their goals, motivations, frustrations and skills. Demographics, education, abilities, skills, goals and motivations.

26
Q

What is a storyboard?

A

Consists of a comic strip, outlining the user’s actions and circumstances under which these are performed.
It demonstrates what the user does and reveals the environment, which might be affecting how or why the user does something. It helps visualize the users’ actions and also the environment in which they take place. While mostly used for empathizing with the users, storyboards can also be used in the ideation phase to help illustrate some of the design choices.

27
Q

What is a customer journey map?

A

A diagram that represents the steps. (the process) taken by a user to meet a specific goal. By laying the process out along a timeline, the designers can understand the changes in context as well as the motivations, problems and needs along the way. By identifying the major stumbling blocks for users, the designers can better relate to their problems and begin to see where a product or service might fit along the way to help the user.

28
Q

What are the three user research deliverables?

A
  1. Personas
  2. Storyboards
  3. Customer Journey Map
29
Q

What are the two Ideation Deliverables?

A
  1. Brainstorming

2. User Flow

30
Q

What is brainstorming?

A

The process whereby a team of designers generate ideas about how to address the issues and opportunities identified in the user research phase.

31
Q

What is a User Flow?

A

A simple chart outlining the steps that a user has to take with your product or service in order to meet a goal. user flow diagram considers only what happens with your product (that is to say, ignoring all external factors). These diagrams can help designers quickly evaluate the efficiency of the process needed to achieve a user goal and can help pinpoint the “how” (i.e., execution) of the great ideas identified through brainstorming.

32
Q

What are the 4 Prototyping Deliverables?

A
  1. Sitemaps
  2. Low-Fidelity Prototypes
  3. High-Fidelity Prototypes
  4. Interactive Prototype
33
Q

What is a sitemap?

A

Shows the hierarchy and navigation structure of a website. They serve to show how the content will be organized into screens or sections, and how the user may transition form one section of your service to another.

34
Q

What is a Low-fidelity prototype?

A

A Low-fiedlity prototype omits any visual design details and serves as a rough guide to allow designers to get a feel of how and where they should place content.

35
Q

What is a High-fidelity prototype?

A

A step up from low-fidelity prototype. Often called pixel-perfect prototypes because they try to show all the visual and typographic design details or a product, as it would be shown on a real screen. Has no bode behind them, just good-looking visuals.

Although these require a lot more time to produce compared with low-fidelity prototypes, they are often the type of illustration that you would want to show to a customer or stakeholder.

36
Q

High-Fidelity means?

A

Pixel-perfect

37
Q

What is an Interactive Prototype?

A

Interactive demonstration aimed at showcasing how the interaction might work with these.

38
Q

What are the Evaluation Deliverables?

A
  1. Usablity report
39
Q

What is a Usablity report?

A

The results of the evaluations of the design with real users.

40
Q

A complete usability report contains what?

A
  1. Background summary
  2. Methodology
  3. Test Results
  4. Findings and Recommendations.
41
Q

An analytics report is more than just data and visuals. It should contain…

A

your explanations for the observed emergent user behaviors and recommendations on where a design could be improved.

42
Q

When creating UX deliverables, designers should…

A

Include as many details as are required by the target audience of the deliverable

43
Q

Which of the following is not a UX deliverable?

a. Usability Report
b. Entity-relationship diagram
c. Style Guide

A

b. Entity-Relationship Diagram

44
Q

What are the three aspects you need to develop professionally on?

A
  1. UX Design Skills
  2. Communication Skills
  3. Attitude towards problems
45
Q

Wicked problems in UX design are…

A

an opportunity to learn and develop yourself as a designer

Become a UX Designer from Scratch (10 decks)

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