LESSON 1 Flashcards

1
Q

This is the process of collecting blood through the vein by using incision or puncture methods to draw blood for analysis or as part of therapeutic or diagnostic measures under the physician’s request.

A

Phlebotomy

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2
Q

Phlebotomy is derived from two ____ words.
Phlebos which means—
Temnein which means—
(3)

A
  1. Greek
  2. Vein
  3. To cut
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3
Q

Phlebotomy is also called ______

A

Venesection

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4
Q

The practice of phlebotomy can be traced back to the____

A

Stone Age

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5
Q

The ancient Egyptians also practiced phlebotomy as a form of _____ as early as 1400 BC.

A

Bloodletting

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6
Q

This Greek physician believed that a person’s health was dependent on the balance of the four humors.

A

Hippocrates (460-377 BC)

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7
Q

The Four Humors

A

(1) Earth -blood and brain
(2) Air–phlegm and lungs
(3) Fire-black bile and spleen
(4) Water–yellow bile and gall bladder.

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8
Q

The ________ through bloodletting must be performed to keep the balance. [Hippocrates Time]

A

Removal of excess humor

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9
Q

Back then, humans used crude tools to cut vessels and drain blood from the body.

A

Stone Age

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10
Q

During the ______, barber-surgeons performed bloodletting as part of the treatment for some illnesses.

A

Middle Ages

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11
Q

It was only during the _____ centuries when phlebotomy was treated as a major therapy.

A

17th and 18th

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12
Q

________ were performed by phlebotomists using lancets and fleams. (17th and 18th Century)

A

Cupping and leeching

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13
Q

It is an alternative medicine that helps ease pain, inflammation, or other health-related concerns. It involves the application of special heated suction cups on the patient’s skin and the incision that is made using a fleam (lancet) which is previously wiped with a rag.

A

Cupping

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14
Q

It is a method that uses leeches for bloodletting and is currently used for microsurgical replantation.

A

Leeching

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15
Q

Leeching is also known as—

A

Hirudotherapy

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16
Q

The process involves placing a drop of milk or blood on the patients skin and introducing medicinal leech to the site, allowing it to engorge and fall off. It is believed that the leeches inject local vasodilator, anesthetic, and hirudin, which is an anticoagulant.

A

Leeching

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17
Q

Medicinal leech are also known as?

A

Hirudo medicinalis

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18
Q

It has evolved from simple bloodletting in the ancient times into a fundamental diagnostic tool in the healthcare industry today.

A

Phlebotomy

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19
Q

The main goals of the phlebotomy practice are: (3)

A

(1) for diagnosis and treatment using blood samples

(2) for transfusion, to remove blood from the donor

(3) for removal of blood for polycythemia or therapeutic purposes.

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20
Q

The two main methods used in phlebotomy—

A

(1) The venipuncture

(2) The capillary puncture

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21
Q

This is the method of blood collection using a needle inserted in a vein.

A

Venipuncture

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22
Q

This is done by puncturing the skin. (Phlebotomy)

A

Capillary puncture

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23
Q

The main role of phlebotomists assigned in the clinical laboratory is—

A

to collect blood samples for laboratory testing or for transfusion.

24
Q

What are other things that phlebotomists do? (4)

A

(1) properly label collected blood samples with the necessary data to identify the patient.

(2) they are responsible in delivering or transporting collected samples within appropriate prescribed time limits

(3) In other institutions, phlebotomists also process collected blood samples such as centifuging and aliquoting samples ready for laboratory testing.

(4) Sometimes, they are asked to assist in collecting other specimens such as urine and other non-blood samples from patients.

25
Q

They are the main players in blood-letting activities such as drawing of blood units from donors for transfusion to a patient requiring whole blood or blood components.

A

Phlebotomists

26
Q

Good phlebotomists possess the following skills and knowledge: (5)

A

(1) Good manual dexterity

(2) Special communication skills

(3) Good organizational skills

(4) Thorough knowledge of laboratory specimen requirements

(5) The training in phlebotomy skills coupled with standard practice

27
Q

Phlebotomists need to maintain certain credentials in the continuous practice of their profession. They should have the following: (4)

A

(1) Certification or license and continuing education

(2) Have the official recognition and are certified to have completed the training by an accredited body as required by the healthcare institution

(3) Have passed a certifying or licensure examination and must be able to present documents granted by an official regulating body for having completed the education, experience, and examination requirements.

(4) Attend seminars to keep them updated on the changes in the practice of their profession

28
Q

In Patient-Client Interaction, phlebotomists should be: (4)

A

(1) Reassuring and pleasant when dealing with patients

(2) Be able to communicate well despite cultural or social differences

(3) should maintain positive customer relations

(4) must understand the diversity of the patients and be able to adjust accordingly

29
Q

Why is it important to maintain positive customer relations? (2)

A

(1) They are the only contact of the patient from the clinical laboratory

(2) Their attitude may affect how the patient views the hospital services in general

30
Q

Phlebotomists are healthcare professionals in a service-oriented industry, and are, therefore, expected to practice professionalism at all times.

A
  1. Professional appearance should be maintained. Phlebotomists should wear conservative clothing and observe proper personal hygiene always.
  2. Phlebotomists must have self-confidence especially because they would be directly expressing their decisions and judgments to patients and fellow co-workers.
  3. They must be persons of integrity, exhibiting honesty and consistency in their actions, values, and beliefs.
  4. As healthcare professionals, they must show compassion. sensitivity to the needs of others, and the ability to stay calm and maintain a helpful demeanor towards those in need.
  5. Phlebotomists are self-motivated, having the positive attitude and the initiative to follow through tasks and continuously look for areas of improvement.
  6. They are dependable, observe proper work ethic, and tabs personal responsibility for their actions.
  7. They display good ethical behavior, conforming with standre
    so as to avoid exposing patients to harm.
31
Q

What are the traits that form the professional image of phlebotomists? (3)

A
  1. Credentials
  2. Patient-Client Interaction
  3. Qualities of Professionalism
32
Q

What are the basic concepts of communication in the healthcare setting?

A

(1) Verbal Communication

(2) Non-verbal Communication

(3) Active Listening

33
Q

It is important in the healthcare setting because of valuable information that needs to be transmitted properly from one person to another.

A

Communication

34
Q

It involves expressing ideas through words. To be able to have effective communication in a healthcare setting, it is important that the sender (speaker) and receiver (listener) are able to accurately exchange ideas by using feedback wherein they are able to clarify and confirm ideas hampered by vagueness, confusion, and biases. Good phlebotomists use words that can be easily understood by the patient.

A

Verbal communication

35
Q

This has many dimensions and elements that include kinesics (body motion and language), proxemics (individual’s concept and use of space), appearance (attire), and touch (thoughtful expression).

A

Non-verbal communication

36
Q

Non-verbal communication has many dimensions and elements that include—(4)

A

(1) kinesics (body motion and language)

(2) proxemics (individual’s concept and use of space)

(3) appearance (attire)

(4) touch (thoughtful expression).

37
Q

This is a major part of communication. It leads to better understanding of situations and instructions. Phlebotomists build rapport with their patients through this—

A

Listening

38
Q

The elements in healthcare communication: (5)

A

(1) Empathy

(2) Control

(3) Respect

(4) Confirmation

(5) Trust

39
Q

Healthcare facilities are categorized into (2)

A

Inpatient (Non-ambulatory)
Outpatient (Ambulatory)

40
Q

(Healthcare facilities) that requires patients to stay in the hospital for at least one night to be serviced by tertiary care practitioners.

A

Inpatient (non-ambulatory)

41
Q

(Healthcare facilities) in which patients are served by secondary care specialists on the same day.

A

Outpatient

42
Q

All patients can be serviced by _______ of healthcare - stated by (Williams-Tungpalan, 1981).

A

Primary, Secondary, and Tertiary levels

43
Q

This refers to health units in the rural areas and sub-units which are operated by the Department of Health.

A

Primary level

44
Q

This refers to non-departmentalized hospitals that attend to patients during the symptomatic stages of an ailment.

A

Secondary level

45
Q

This refers to medical centers and large hospitals where services are sophisticated coupled with highly technical facilities that can address serious diseases

A

Tertiary level

46
Q

These provide services and procedures for patients after their discharge from the hospital.

A

(1) ambulatory care
(2) homebound services
(3) public health services

47
Q

This is medical care given to outpatients or patients requiring care or follow-up check-ups after their discharge from the hospital which can be in the freestanding medical care setting and hospital owned clinics, or in the outpatient departments and urgent care facilities

A

Ambulatory care

48
Q

This refer to procedures, tests, and services provided to a patient which are done in a patients home or in a long-term facility.

A

Homebound services

49
Q

This belong to the unit at the local level but are still under the jurisdiction of the health department of the government. Services are offered with little or no charge at all.

A

Public health services

50
Q

A _____ is an institution that has permanent inpatient beds with
24-hour nursing service along with therapeutic and diagnostic services managed by organized medical staff or personnel. It houses the clinical laboratory services (clinical lab) where tests requested by physicians are performed.

A

Hospital

51
Q

The clinical lab has two major divisions: the _______. (2)

A

(1) Anatomical and surgical pathology area

(2) the clinical analysis area.

52
Q

The anatomical and surgical pathology area handles tests related to—

A

(1) histology (microscopic structure of tissues)

(2) cytology (structure of cells)

(3) cytogenetics (chromosomal deficiencies and genetic disease)

53
Q

Clinical analysis area is divided into seven (7) areas.

A

(1) Hematology - blood and blood-forming tissues

(2) Coagulation - ability of blood to form and dissolve clots

(3) Chemistry- amounts of certain chemicals in a blood sample

(4) Serology/ Immunology - serum and autoimmune reactions in the blood

(5) Urinalysis - tests urine specimen

(6) Microbiology- microorganisms in body fluids or tissues

(7) Blood bank/ immunohematology - blood for transfusion

54
Q

This laboratory facility is usually located near the emergency room of some tertiary-care facilities so that procedures and tests can be done immediately when needed.

A

Stat labs

55
Q

A_____ is a large and independent laboratory that provides specialized and confirmatory laboratory tests for blood, urine, and tissues, and offers as well faster turnaround or processing time.

A

Reference laboratory