LESSON 1

Question 1

referring to the activities of
manufacturing goods

Answer 1

PRODUCTION

Question 2

Are purposeful action (or activities)
methodically done as part of a plan
of work by a process that is
designed to achieve practical ends
and concrete objectives

Answer 2

Operations

Question 3

Deals with decision making
related to a production process so
that the resulting goods or
services are produced according
to specifications, in the amount
and by the schedule demanded
and out of minimum cost.

Answer 3

Production
Management

Question 4

As the process, whereby resources,
flowing with in a define system, are
combined and transformed by a
controlled manner to add value in
accordance with policies
communicated by management.

Answer 4

Operation Management

Question 5

Consists of tactics such as scheduling,
work, assigning resources including
people and equipment, managing
inventories, assuring quality standards,
process-type decisions that include
capacity decision, maintenance policies,
equipment selection. Worker training
options, and the sequence for making
individual items in a product-mix set.

Answer 5

Operation Management

Question 6

is defined as
the design, operation, and
improvement of the systems
That create and deliver the firm’s
primary products and
service

Answer 6

Production & Operations
Management (POM)

Question 7

as a system/As a conversion or
Transformational process

Answer 7

Nature of Production Mgt.

Question 8

as an organizational function/as a means
of creating utility

Answer 8

Nature of Production Mgt.

Question 9

m is the core of a production
system because it consists of processes or
activities wherein workers, materials,
machines and equipment are used to
convert inputs into outputs.

Answer 9

conversion or transformation
subsystem

Question 10

This is created by
changing the sixe,
shape, form, weight,
color, of inputs in order
to make the outputs
more useful to the
customer.

Answer 10

Form Utility

Question 11

Changing the place of inputs or transporting the inputs from the source of their availability to the
place of their us to be converted into outputs

Answer 11

Place Utility

Question 12

This is created by
storage or
preservation of raw
materials or finished
goods so that same
can be used at a later
time.

Answer 12

Time Utility

Question 13

Created by
transferring the
possession or
ownership of an item
from one person to
another.

Answer 13

Possession
Utility

Question 14

Created by
rendering some
service to the
customer.
(Ex. Doctor, Lawyer)

Answer 14

Services Utility

Question 15

Created by
imparting
knowledge to a
person. (Ex. ads,
sales presentation)

Answer 15

Knowledge
Utility

Question 16

• DYNAMIC
• TRANSFORMATIONAL PROCESS
• CONTINUOUS PROCES
• ADMINISTRATION

Answer 16

Nature of Operation Management

Question 17

It deals with the
questions such
as “Where our
main operations
should be
based?

Answer 17

Location
Facilities

Question 18

Deals with
conversion of
ideas into reality.
Introduce new
products as a
survival and
growth strategy

Answer 18

Product
Design

Question 19

Physical
arrangement of
facilities - that
meets the required
output quality and
quantity most
economically.

Answer 19

Plan layout & Materials Handling

Question 20

Concerned with the
acquisition, control
and use of materials
needed to flow of
goods and services
connected with the
production process

Answer 20

Materials
Management

Question 20

Process of
planning the
production in
advance.

Answer 20

Production & Planning Control

Question 21

A system that is
used to
maintain a
desired level of
quality in a
product r
services.

Answer 21

Quality
Control

Question 22

• FINANCE
• OPERATION
• PRODUCT DESIGN
• STRATEGY
• MAINTAINING QUALITY

Answer 22

FUNCTIONS OF OPERATIONS
MANAGEMENT