legislation and business Flashcards
what is legislation
the laws a country must comply with
principles of consumer law
quality- products must be of satisfactory quality, fit for purpose, businesses must replace repair or refund faulty goods
consumer rights- customers have the right to return faulty goods
purpose of legislation
protecting the rights of consumers through consumer law
protecting the rights of employees and employers through employment law
what is consumer law
quality of products or services offered by businesses and the rights of consumers relaying to those
principles of employment law
recruitment- fair hiring practices, no discrimination
pay- requires business to pay at least national minimum wage or national living wage
health and safety- ensures workplaces follow regulations to protect employees from harm or injury
impact of legislation on businesss
increased costs eg staff training, equipment , pay, administration, licenses or professional services
consequences of meeting obligations
builds trust with consumers and employees, increased rep
reduces risk of legal disputes
attracts skilful workers who value a fair and safe workplace
consequences of NOT meeting obligations
legal action / fines/compensation claims
damage to repulsion, potentially losing customers and employees
disruption to operations, temp shutdowns
national living wage (aged 21+)
11.44 per hour
national minimum wage (under 21)
8.60 (18-20)
6.40 (16-17)