legislation and business Flashcards

1
Q

what is legislation

A

the laws a country must comply with

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2
Q

principles of consumer law

A

quality- products must be of satisfactory quality, fit for purpose, businesses must replace repair or refund faulty goods
consumer rights- customers have the right to return faulty goods

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3
Q

purpose of legislation

A

protecting the rights of consumers through consumer law
protecting the rights of employees and employers through employment law

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4
Q

what is consumer law

A

quality of products or services offered by businesses and the rights of consumers relaying to those

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5
Q

principles of employment law

A

recruitment- fair hiring practices, no discrimination
pay- requires business to pay at least national minimum wage or national living wage
health and safety- ensures workplaces follow regulations to protect employees from harm or injury

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6
Q

impact of legislation on businesss

A

increased costs eg staff training, equipment , pay, administration, licenses or professional services

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7
Q

consequences of meeting obligations

A

builds trust with consumers and employees, increased rep
reduces risk of legal disputes
attracts skilful workers who value a fair and safe workplace

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8
Q

consequences of NOT meeting obligations

A

legal action / fines/compensation claims
damage to repulsion, potentially losing customers and employees
disruption to operations, temp shutdowns

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9
Q

national living wage (aged 21+)

A

11.44 per hour

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10
Q

national minimum wage (under 21)

A

8.60 (18-20)
6.40 (16-17)

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