Lectures extra Flashcards

1
Q

VPC or Value, price, cost framework

A
  • Cost: marginal cost of a product unit
  • Value: willingness to pay (not price)
    o Highest price a customer would be willing to pay for a product/service
     In the absence of competitors
    o Customer always determines the value
  • Price: market derived and (mostly) doesn’t matter for competitive advantage

Value minus cost = economic contribution
- Whatever firm produces the most economic contribution has the competitive advantage

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2
Q

Why is it difficult to make money from innovations?

A
  1. R&D costs
  2. First movers advantage
    a. Solutions in search of a market
    b. Technological/market uncertainty, nobody gets it right the first time
    c. Free-rider effect
    d. Incumbent inertia
  3. Imitation and favourable prices
  4. Lack of complementary assets:
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3
Q

Profiting from innovation theory:

A

3 pillars:
1. Appropriability regime
a. Ease of imitability vs complexity
b. Strength/effectiveness of legal protection mechanisms

  1. Dominant design
    a. Technological maturity; prevailing design
  2. Complementary assets
    a. Need access for long term profitability
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4
Q

Strong appropriability

A

= easy to protect; large share of to the pie retained by supply side
- E.g.: patents of pharmaceuticals, to block imitators and followers
- E.g.: Intel, complex innovation, ingredient branding trademarked, other innovators are depended on Intel

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5
Q

Complementary assets

A
  • Generic: general purpose, money
  • Co-specialized: bilateral dependence, container ships for ports are depended
  • Specialized: tailored, equipment to produce vaccines
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6
Q

Who profits:

A

appropriability weak, Complementary assets freely: Difficult to make profits
appropriability weak, Complementary assets tightly: Holder of assets profits
appropriability strong, Complementary assets freely: innovation firm profits
appropriability strong, Complementary assets tightly: highest bargaining power profits

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7
Q

Diversification is a corporate strategy to enter in to a new market or industry which the business is not currently in, whilst also creating a new product for that new market

Development directions:

A

Product exists, market exists: protect / build
Product exists, market new: market expansion
Product new, market exists: product expansion
Product new, market new: diversification

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8
Q

Economies of scope:

A

expansion of the variety of activities (use of data for marketing)

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9
Q

Strategic fit

A

the degree to which an organization is matching its resources and capabilities with the opportunities in the external environment.

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10
Q

Levels of diversification

A

Specialization ratio: share of total revenue generated by largest business unit
Relatedness ration: share of total revenue generated by businesses related to the core

Single business:
- Specialization 1 - 0.95, relatedness 1- 0.8

Dominant business:
- Specialization 0.95 - 0.7, relatedness 1 - 0.7

Related diversification:
- Specialization 0.7 - 0, relatedness 1 - 0.7

Unrelated diversification:
- Specialization 0.7 - 0, relatedness 0.7 - 0

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11
Q

Diversification must pass three tests:

A
  • Industry attractiveness, Cost-of-entry, Better-off
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12
Q

Related diversification:

A
  • Linkages at the customer level:
    o Use of same sales channels, sales team, brands, advertising, customer info
  • Linkages in assets:
    o Use of same machines, IT, plants, offices, logistic systems, back office
  • Linkages in expertise:
    o Use of same technical skills, product/domain expertise, capabilities
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13
Q

Layered challenges of servitization

A
  • New service development
  • Nurturing a new culture
  • Cultural inertia
  • Market environment
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14
Q

Firm level challenges of servitization:

A
  • Shifting mindsets: towards relational, co-creation and partnerships
  • Timescale: clients as a partner
  • Business model and customer offer
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15
Q

Drivers of servitization:

A
  • Financial: higher profit margin, less sensitive for price competition, resistant to economic cycles
  • Strategic: Differentiate manufacturing offerings, sustainable competitive advantage
  • Marketing: total cost of ownership, service tend to induce repeat-sale, customer insights enable the development of tailored solutions
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16
Q

Growth directions in servitization

A

New products, Service provider: productization
New products, Manufacturer: product innovation
New Services, Service provider: service innovation
New Services, Manufacturer servitization

17
Q

The product-service continuum:

A

Value in product content - pure product
a. product oriented > product related
b use oriented > product lease, renting etc
c result oriented > activity management, pay per service
Value mainly in service content - pure service