Brax, Visintin (2017)

Question 1

Three different approaches to represent servitization in studies:

Answer 1

1. End-state, only the outcome of servitization
2. Gradual transition, process models, transaction progress, organic
3. Stepwise progression, process models, step by step

Question 2

servitization model:
Product-service system lifecycle stages

Answer 2

1. production
2. business analysis
3. solution design (functional and technical)
4. supply network design
5. implementation
6. operation
7. support
8. disposal

other value elements
a. ownership
b. Payment model: Input (per per deed/hour), Output (availability of a service), Outcome (no cure, no pay)
c. financing