Lecture Series 8 - Professional Meetings Flashcards
phases of teams
- forming
- storming
- norming
- performing
- members unsure of teams purpose
- will they fit together
- can they work together
forming
- members push the limits against established boundaries
- conflict will arise
- roles and responsibilities must be clear
Storming
- members start to resolve differences
- appreciate other members strengths
- leaders authority recognized
Norming
- team is performing to full potential
- structured processes are in place and the teams are achieving outstanding results
performing
team meetings illuminates the teams
real culture
why do some meetings bomb?
- not tasked with making procedures/structure
- group dynamics not managed well
- no planned participation
- poor facilitation skills
3 things to make an excellent meeting
- structure
- planned participation
- facilitation skills
Team managed meeting format
- participants have knowledge and information
- synergy is needed
- participants need to own the idea/solution
- interdependencies in getting work done
Leader-led meeting format
- not shared management but participants have access to information
- group brought together to solve problem/make decision
- group coordinates effort, do not depend on each other to get work done
What gets done in meetings?
- reach goals
- solve problems
- make decisions
- improve processes and quality
- improve teamwork
end each professional meeting with…
Plus/delta review
Elements: Meeting Start
- introduce new members/guests
- verify quorum exists
- agree on objectives
- finalize agenda
-prioritize items and establish times
Elements: Meeting Body
- proceed agenda items
- review team goals and progress
- summarize action items and decisions
- reports
- announcements
Elements: Meeting Wrap-Up
- summarize action items/decisions
- plan next meeting objectives
- R&R for next meeting
- plus/delta review
Elements: Follow-up
- recorder distribute minutes within 48 hours
- notes from “parking lot”
- assign champions for follow up needs
Ground rules
ALWAYS
Norms
MOSTLY
Meeting roles
- leader
- team member (participants)
- recorder
- timekeeper
facilitation skills are ___ and ___
summarizing and checking for understanding
facilitation skills help…
- encourage participation
- get meting work done
- get participants back on topic
- manage conflict
- create a good team-managed meeting
Process improvement
the productive task of improving upon existing business
Processes for optimization
a facilitated process with a cross functional may include:
- define the objective
- assess current state
- design a desired state
- identify barriers
