Lecture One And Chp 1 textbook

Question 1

What are the services that lead to quality user outcomes in a library?

Answer 1

Focused on user interests & needs; providing access to info in needed formats; maintaining broad access to services; functioning in a socially responsible manner and soliciting community input to service charges.

Question 2

Library activities fall into what 2 broad categories?

Answer 2

Those requiring frequent interaction with users, and those with limited or no interaction.

Question 3

What are the three important concepts to service (according to libraries)?

Answer 3

Needs, wants, and demands of the user/community/institution.

Question 4

What field is similar to libraries that share similar values and demographics?

Answer 4

Social work

Question 5

What are examples of public library services?

Answer 5

Circulation, reference, online services, bibliographic instruction, serials assistance, government document assistance, and inter library loan/document delivery.

Question 6

Why are public services important?

Answer 6

Answer this for yourself, this is opinionated.