Lecture 6 Red Bull Flashcards

1
Q

what are the 3 stages of adoption for redbull

A

creating and targeting innovators
activating innovators to bring in early adopters
bridging the chasm
keep growing

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2
Q

what did initial research say about redbull

A

some people hated it and some loved it

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3
Q

who were red bulls initial targets

A

people at raves
extreme sports

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4
Q

what are characteristics that unite the target groups

A

need for energy, adventure and adrenaline
wanting to be different
anti

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5
Q

how did red bull want to activate innovators to bring in early adopters

A

they wanted the core to influence everyone else

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6
Q

what is a product centric approach

A

how can we sell this product to the segment

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7
Q

what is a consumer centric approach

A

how can we serve this segment

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8
Q

which of the 7 principles of persuasion was mainly used by redbull

A

reciprocity

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9
Q

how did reciprocity work for redbull

A

they organise events and give people a unique experience, people give back by consuming redbull

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10
Q

why was including fun and humour important for redbull

A

if the brand didn’t they might have been too extreme to go mainstream

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11
Q

what is the chasm

A

the gap between early adopters and the early majority

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12
Q

why is the chasm difficult

A

is one product still enough
if you change your identity to go mainstream, you might lose the innovators and early adopters

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13
Q

what was red bulls strategy to bridge the chasm

A

focus on your own segment and grow the core

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14
Q

how was redbull able to grow the core that much

A

raving became clubbing (more mainstream)
extreme sports have gone more mainstream

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15
Q

what is heiders balandce theory

A

you need balance in social relationships (inter segments)
if there is no balance, it doesnt work

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16
Q

what is CLV

A

customer lifetime value
the amount of profit you get from a customer in a lifetime

17
Q

how to increase CLV

A

increase r (retention)
increase m (margin)