Lecture 4: Producing Value Flashcards
1
Q
Define your product with ….
A
- Precision
- Creativity
2
Q
Precision
A
Accountable, less interesting, less paid
3
Q
Creativity
A
Not accountable, more interesting, better paid
4
Q
Clients’ recruitment
A
- Identify a theme
- Define the applicability domain
- Potential clients should see how an idea may be relevant to them
5
Q
Defining your product (phases 8)
A
- Providing information
- Solving problems
- Effective diagnosis
- Recommending Actions
- Implement change
- Building Consensus & Commitment
- Facilitating Client Learning
- Organizational Effectiveness
6
Q
- Providing information
A
- Professionals have a responsibility to
explore the underlying needs of their clients - Often the client just needs to make better use of data already available
7
Q
- Solving problems
A
- Difficult problems to solve
- Explore the context of the problem
- Respond to the client’s implicit needs
8
Q
- Effective diagnosis
A
- Accurate diagnosis is formed sometimes strains the consultant-client relationship, since managers are often fearful of uncovering difficult situations for which they might be blamed.
- Joint consultant-client task forces
9
Q
- Recommending actions
A
- The consultant recommends, and the client decides whether and how to implement -> Work with your client as a team
10
Q
- Implementing changes
A
- Effective work on implementation problems requires a level of trust and cooperation that is developed gradually throughout the engagement
- Know your client and build your strategy accordingly
11
Q
- Building consensus and commitment
A
- Educate the client, but listen all the time to what they say!
- Design and construct a process for
1. building an agreement about what steps are necessary
2. establishing the momentum to see these steps through
12
Q
- Facilitating client learning
A
- Include members of the organisation in the process
- Help to cope with future challenges
- Identify client learning needs
13
Q
- Organisational effectiveness
A
Ability to adapt future strategy and behavior to environmental change (consider the entire picture!)
14
Q
Key Performance indicators
A
- Velocity
- Workload Distribution
- Velocity Trend
- Scope burn-up
15
Q
Velocity
A
Velocity measures the number of Story Points Accepted (by the Product Owner)
