Lecture 1: Introduction Flashcards
1
Q
Consultants deliver KIS
A
- Producer services
- Business services
- Knowledge Intensive Business Services (KIBS)
2
Q
Three styles of consultancy
A
- Selling
- Jobbing
- Sparring
3
Q
Selling
A
Professional expertise sold at an agreed price
4
Q
Jobbing
A
Carrying out a project to the order of a client
5
Q
Sparring
A
Outcome determined through consultant client deliberations
6
Q
KIS
A
Knowledge Intensive Service
-> Creating and delivering knowledge
7
Q
SCRUM
A
Scrum is a lightweight framework that helps people, teams and organizations generate value through adaptive solutions for complex problems
8
Q
Synchrony
A
SCRUM Master
Developer
Product Owner
