Lecture 4 Flashcards
1
Q
What is business alignment?
A
Business alignment is when companies and IT will try to mirror management in a business with
- Business strategies
- Goals
- Needs
This is maintained over-time which will be a success to the business.
2
Q
What are the three different configurations?
A
- Servile IT operations
- Technology-driven transformation
- Bi-Directional
3
Q
Servile IT operations
A
- Business dictates requirements (as a client)
- IT delivers solutions (as a server)
- Where IT only supports business
- IT innovation can drive new business
4
Q
Technology-driven transformation
A
- Understanding potential technological innovation
- Business implements the operations to exploit technological innovation
- IT drives innovation in a business (for example a grocery store)
- It fails: When business is reluctant to change
5
Q
Bi-Directional
A
- Strategic opportunities may be signalled by either business or IT
- They are complementary
6
Q
How to measure Business-IT alignment
A
- To measure “how”, mechanisms need to achieve Business-IT alignment
- Using Capability Maturity Model
7
Q
Capability Maturity Model
A
- Measures the maturity of the company and develop an organisation’s software development process
- Measures the formality and optimisation of processes within an organisation
- Can be used to assess an organisation’s scale of five process maturity based on certain key Process Areas
8
Q
Draw the maturity level and what is the diagram based on?
A
- Based on good communication and common practice between IT and business
- Measures what is done to improve the communication between the business and IT is maintain the common practice
9
Q
CMM diagram
A
