Lecture 3 - Nonverbal Communication

Question 1

Nonverbal Communicaton

Answer 1

the intentional or unintentional transmission of meaning through nonspoken physical and behavioral cues

Question 2

What are the 8 different means used for transmitting information nonverbally

Answer 2

1. Kinesics
2. Haptics
3. Vocalics
4. Proxemics
5. Physical appearance
6. Chronemics
7. The environment
8. Artifacts

Question 3

Kinesics

Answer 3

body movement

Question 4

Haptics

Answer 4

touch

Question 5

Vocalics

Answer 5

vocal cues

Question 6

Proxemics

Answer 6

personal space

Question 7

Physical Appearance

Answer 7

how you look

Question 8

Chronemics

Answer 8

time

Question 9

The environment

Answer 9

physical environment

Question 10

Artifacts

Answer 10

objects

Question 11

Kinesics

Answer 11

visible body movements that communicate meaning, including facial expression and gestures.

Question 12

What does posture convey?

Answer 12

Immediacy (whether this person is attracted to the conversation) & power

Question 13

Haptics

Answer 13

Using touch to communicate nonverbally

• Functional-professional touch
• Social-polite touch
• Friendship-warmth touch
• Love-intimacy touch
• Sexual-arousal touch
• Aggressive-hostile touch

Question 14

Functional-professional touch (haptics)

Answer 14

accomplishing the task without touching the other person

Question 15

social-polite touch (haptics)

Answer 15

the first time you meet the person so you give them a handshake because you have social norms (you want to show you’re a polite person)

Question 16

vocalics

Answer 16

vocal characteristics we use to communicate verbal messages. It’s not the message you convey but it’s the way you speak.

• loudness
• speech rate
• tone
• accent

Question 17

Proxemics

Answer 17

communication through the use of physical distance

• intimate space
• personal space
• social space
• public space

Question 18

Artifacts

Answer 18

the things we possess that express our identity to others

ex: photo with girl and stethoscope shows that the girl might be a pre-med major
or a person with a ring shows they are taken

Question 19

What are the principles of nonverbal communication?

Answer 19

1. Nonverbal communication uses multiple channels
2. Nonverbal communication has fewer rules and is more ambiguous
3. We often deduce more meanings from nonverbal communication that from their verbal
4. Nonverbal communication is influenced by culture

Question 20

Nonverbal communication uses multiple channels (principle 1)

Answer 20

• auditory (voice)
• visual (body language, eye contact, facial expressions)
• tactile (touch)
• personal space

Question 21

What are the three types of nonverbal cues

Answer 21

1. Intrinsic cues
2. Iconic cues
3. Arbitrary cues

Question 22

intrinsic cues

Answer 22

We have low control of our feelings (feeling loved or nervous)

Question 23

iconic cues

Answer 23

your body reactions but you can control it (excitement from another game point)

Question 24

arbitrary cues

Answer 24

we create this gesture to covey a meaning

Question 25

Nonverbal communication has fewer rules and is more ambiguous (principle 2)

Answer 25

nonverbal communication have a lot of meaning so it can be more ambiguous

ex: hand under chin - thinking, curious, or bored

Question 26

We often deduce more meanings from nonverbal communication that from their verbal (principle 3)

Answer 26

Mixed messages: verbal and nonverbal behaviors convey contradictory meanings

Question 27

Nonverbal communication is influenced by culture (principle 4)

Answer 27

• There is no “international language” of gestures.

- it is almost never possible for us to understand intuitively the gestures form another culture