Lecture 2 - Social Robot interaction design Flashcards
User Centered Research (UCR)
A set of methods to gain powerful insights into the actual practices, habits, needs and values of the users you are designing for, rather than purely having to rely on your own perceptions, assumptions and preconceptions.
Motivation to use UCR
- Reduce risk for poorly designed or misused technology.
- Provide insight into the complex relationship between people and technology
- A persuasive tool for communicating user wants and needs to the whole team.
Methods for UCR
- Interview
- Focus Group
- Observation
- Creative elicitation
- Co-design
- User trials
- In the wild
Stakeholders
They can be Direct or Indirect
They must be only the people relevant for the problem and solution
- It must show the needs and values
Persona
- Realistic description of typical user
- useful when there are different types of users.
- Contains user behaviors, attitudes, activities, needs, values and desires.
- Many ways to visualize a persona.
Design Scenario
Informal narrative description that convert a solution for the problem in the problem scenario. It follows PACT.
Application Context characteristics
- Social environment: are parents present
- Physical environment: lighting conditions
- Organizational environment: Who keeps an eye on the robot
- Technical environment: internet connection
Use Case Components
- Descriptive title
- Objective (SMART)
- Actors
- Precondition
- Postcondition
- Happy flow
- Alternative flow
Requirements
- Singular functional need that the robot aims to satisfy
- SMART as possible
- Linked to step in use case happy/alternative flow.
Claims
- Positive and negative hypotheses about requirements.
Interaction Design patterns
Each pattern describes a problem which occurs over and over again in our environment and then describes the core of the solution to that problem.
- They can be reused.
