Lecture 2 Flashcards

1
Q

What is work?

A

The intentional activity people perform to support the needs and wants of themselves, others, or a wider community

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Why do people work?

A
  • Money
  • Identity work
  • Relatedness needs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which theory explains why we work?

A

Self-determination theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

How does the self-determination theory explain why we work?

A

Need for:
- Competence
- Connection
- Autonomy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the 3 periods of time of changing nature work?

A
  1. <1700 : Premodernity
  2. 1700 - 1960 : Modernity
  3. 1960 + : Late modernity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Describe ‘<1700: before ‘modernity’

A

o Mostly agriculture
o Central aim = producing ‘food
o Small-scale, relatively localized production
o Based on individual skills and craftsmanship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Describe ‘1700 – 1960: Industrial revolution = modernity’

A

o Factory work – industry and manufacturing
o Central aim = producing ‘goods’ to earn a wage that enables you to consume goods
o Large-scale, centralized production incorporating heavy, mechanized machinery
o Centralized, hierarchical managerial bureaucracies
o Based on mass numbers of wage workers
o Relatively easy for workers to organize themselves (unions)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Describe ‘1960 – 1990: late modernity – start of the ‘information society’ (‘wave 1’)’

A

o Office work – service industry
o Central aim = producing ‘information’. Knowledge and information get economic value
o Scattered production
o Functional differentiation: need for schooling to deliver ‘experts’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Describe ‘1990 – now: late modernity – further expansion of the ‘information society’ (‘Wave 2’)’

A

Increasing digitization that makes previous methods of production obsolete

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the networked society theory?

A

A sociological and technological concept developed to describe and explain the profound changes in society resulting from the widespread adoption of digital and networked technologies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which networked society’s do we know?

A
  1. Early industrialized society (1900) -> little boxes
  2. Glocalized’ networks (1960 – 2000)
  3. Networked Individualism (21st C, emerging)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Describe ‘Early industrialized society (1900)’

A
  • People bound up in groups or ‘little boxes’
  • A few groups with clear boundaries
  • Hierarchically and structured
  • Social activity bounded by place and time
  • Dominant mode of communication: face-to-face (door-to-door)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is groupware?

A

Computer software & hardware aimed at group collaboration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Describe ‘Glocalized’ networks (1960 – 2000)

A
  • People in different places and multiple social networks
  • ‘Psychological neighborhoods’: communities based on common interest
  • Social networks disembedded form ‘place’
  • Dominant mode of communication: fixed telephone, mail, fax and (by the end of 20th century) Internet (e-mail)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Describe ‘Networked Individualism (21st C, emerging)’

A
  • Person-to-person connectivity
  • Rapid switching between networks
  • “Each person separately operates his networks to obtain information, collaboration, orders, support, sociability, and a sense of belonging”
  • Interpersonal relationships increasingly based on specialized (narrow) roles (specialized social networks)
  • Weak ties become increasingly important
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is a network organization

A

A form of cooperation in which social processes in ALL domains of human activity are increasingly organized in the form of network, in which the nodes are increasingly connected by means of ICTs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What are the benefits of a networked organization?

A
  • Flexibility & adaptability
  • No middleman /gatekeeper
18
Q

What is “network”?

A

any set of ‘interconnected nodes’

19
Q

When there are no ICT’s in a networked organization how do we call this type of work then?

A

Agile work

20
Q

What is the aim of agile work?

A

Enable organizations to quickly respond to service and market needs

21
Q

What does agile work emphasis on?

A
  • Flexibility
  • Autonomy
  • Speed
    (ezelsbruggetje: FAS)
22
Q

Which traditional constraints does agile work try to overcome?

A
  • Bureaucracy
  • Organizational silo’s
  • Hierarchical structure
  • Traditional command structures
23
Q

How does agile working involve liberation from traditional ways of organizing and structuring work?

A
  • Promoting temporal an spatial flexibility
  • Integrating resources (people, knowledge, skills, facilities, infrastructure)
  • Engaging in innovative activities
  • Utilizing new communication and digital technologies
24
Q

What are specific agile work methods?

A
  • Scrum
  • Kanban
25
Q

What is a boundaryless organization?

A
  • Is a contemporary approach in organizational design.
  • The boundaries that devide employees such as hierarcgy, job function, and geography as well as those that distance companies from suppliers and customers are broken down.
26
Q

What are the aspect of a ‘fishbowl’ workgroups?

A
  • Fishbowl workgroups are a specific format for conducting collaborative work in a networked organization
  • Clearly defined, ordered groups
  • Communication is visible & within group
  • easy to control
  • easy to coordinate
  • loyalty to organization
  • work @ organization
  • group solidarity
27
Q

What are the aspect of ‘networked work’ (agile)?

A
  • Network with ‘switchboard individuals’
  • Loyalty to career
  • Communication is dispersed
  • Work @ home
  • Transient, shifting social identities
  • difficult person and task coordination
  • internalized control & electronic surveilance
28
Q

How does people reporting about work on social media affect the organization?

A
  • It enables horizontal communication and stimulates work group support
  • It may also make it hard for employees to disengage from work after work hours
  • Corporate reputations can be positively affected, as employees are authentic an credible communicators of organization information (coul also be detrimental)
29
Q

What is SLATES?

A
  • Refers to effective use of search queries in and across enterprise boundaries
    o Search
    o Links
    o Authorship
    o Tags
    o Extensions
    o Signaling
30
Q

What are the three shifts in the use and study of communication technologies?

A
  • Value shift
  • Spatiotemporal shift
  • Close/open shift
31
Q

What is the implication for the value shift of communication technologies?

A

Acknowledging the affordances of communication technologies and utilizing them in virtual work

32
Q

What is the implication for the spatiotemporal shift in the use of communication technologies?

A

Constant connectivity in virtual work

33
Q

What is the implication for the shift in closed to open technologies?

A

The increased visibility enabled by open technologies in virtual work

34
Q

What are the difficulties of working from home?

A
  • Appropriate workplaces
  • Mandatory WFH
  • Work-life balance
  • Management by walking around
35
Q

What are the solutions for working from home?

A
  • Electronic Monitoring
  • Lots of videoconferencing
36
Q

What are the challenges with virtual teams?

A
  • “Team virtuality” rather than binary understanding
  • Lack of media richness
  • Conflicts
  • Coordination-> bolder requests got help (!!)
  • Less innovative
  • Less team cohesion
37
Q

What are terms we use for Gen z’ers in the workplace?

A
  • Digital natives
  • tech savvy
38
Q

What are the characteristics of Gen z’ers in the workplace?

A
  • less reliance on traditional channels
  • Less committed to a single employer
  • Better multitaskers
     Between/withing life domains
     Between/withing technologies
39
Q

What is the frustration about tech use at work

A
  • Awareness of negative impact of smartphone use:
    o Distraction
    o Lack of boundaries
    o Over-dependence
  • Controlling smartphone use requires self-regulation
40
Q

The rising use of social media in work context is a function of…?

A
  1. Technological changes
    - Affordances approach to technology
    - Anytime-anyplace connectivity
    - Open communication systems
  2. Changes in work
    - Agile working
    - Networked work
    - Generational differences
  3. Societal changes
    - Networked individualism
    - Covid (?)