Lecture 1 Flashcards
What is the role of a manager?
1 point
Get things done through other people
What are people skills?
3 points
Ability to, individually & in groups:
- work with
- understand
- motivate other people
Better human / interpersonal skills result in?
1 point
Lower turnover of quality employees
What are personality aspects of strong leaders?
3:3 points
1) They seek status : Dominance, capacity for status, self acceptance
2) Focussed on others : sociability, social presence, empathy
3) Typical big five : extraverted, emotionally stable, agreeable, conscientious, open to new experience
- Prototypical
- Socially attractive
- In-group members
What do strong leaders exchange with their followers?
1 point
Value in strong partnership with followers (The partnership needs to develop)
Explain the principle of “Influence through identification”
2 points
- People = perceives as belonging to group — IN-GROUP
- Leaders embody ideals of group - they have INFLUENCE
Effective VS Successful managers
2:3 points
Successful
- Lots networking
- Good communication
- About equal traditional management & human resource management
Effective
- Lots of communication
- Good networking and traditional management
- Traditional management
What is OB?
2 points
OB = Organizational Behaviour
- Field of study about how to:
- Understand + explain + predict
- improve human behaviour in organizational context
What other fields are related to OB?
4 points
- Psychology
- Social psychology
- Sociology
- Anthropology
What does OB aim to explain?
Input - Processes - Outcomes
- Dependent (Y)
- Independent (X)
- Mediator (M)
- Moderator/Contingency variable (W)
What are the OB factors?
- Individual factors
- Group factors
- Structure factors
- Management factors
What are the different levels/contexts of OB?
From smallest to largest:
- Individual
- Group
- Organizational
- National
- Global
What is Micro OB?
Behaviours of individuals
What is meso OB?
Behaviours of people working in teams or groups
What is Macro OB?
Behaviours of entire organizations + the impact on lower levels of analysis.
What is HRM?
Human Resource Management
What is OT?
Organizational Theory
What is OD?
Organizational development
How would you classify the following concepts? OT, OB, OD, HRM
OT: Theoretical and Macro
OD: Applied and Macro
HRM: Applied and Micro
OB: Theoretical and Micro
What are 7 HR functions?
- Benefit program
- Pay
- Managing turnover
- Job design
- Managing work-life conflicts
- Diversity management
- Talent management
What is the HPWS?
High-Performance Work Systems
Explain how the HPWS works.
- Group of separate BUT interconnected HR practices designed to enhance employee effectiveness
What is the most traditional selection method?
Job interviews, but they are less objective.
What is IM?
Impression management.
- Related to interview’s ratings of interview performance
2 types:
- Honest IM
- Deceptive IM
Give 6 types of training for ongoing learning.
- Basic skills
- Technical skills
- Problem-solving skills
- Interpersonal skills
- Civility training
- Ethics training
Give 2 methods of training for ongoing learning.
- Formal VS informal
- On VS off the job
What is performance?
- Task performance
- OCB (Citizenship behaviours)
- Counter productivity
What do performance evaluation help with?
- Make human resource decisions
- Identify training & dvlpt needs
- provide feedback
