Learning organizations

Question 1

Why learning?

Answer 1

Adapt to new situations

Efficiency

Long-term competitive advantages

Change

Innovation

Question 2

High performance learning organizations have…

Answer 2

❖The right people
❖ The right environment
❖ The right processes

Question 3

System 1:

Answer 3

”operates automatically and quickly,
with little or no effort and no sense of
voluntary control”

Question 4

System 2:

Answer 4

”allocates attention to the effortful
mental activities that demand it,
including complex computations. The
operations of System 2 are associated
with the subjective experience of
agency, choice, and considerations.”

Question 5

How the mind works

Answer 5

”Unlike a computer’s software code, our operating systems are heavily
protected by our existing beliefs and views of the world—called our
“mental models,” and our ego defense systems—the ways in which we
deny or distort reality to protect ourselves from anxiety or our fears.”
Hess (2014)