Lean management concept and culture Flashcards
1
Q
What the “heck” is lean?
- A historical lens (before the new millennium)
A
a focus on …
* Just in time techniques, cost (1980s)
- Quality (early 1990s)
- Quality, cost and delivery (late 1990s)
- value system (early 2000s)
- socio-technical system (late 2000s & early 2010s)
- people- and learning-centric system (early 2010s
→ )
2
Q
Lean as a socio-technical system
A
main objective is to:
- eliminate waste by concurrently reducing or
minimizing supplier, customer, and internal variability.
3
Q
Two key principles of lean
A
Continuous improvement
Respect for people
4
Q
Two primary objectives
A
Eliminate waste
Create value for end-of-use-customers
