Learning and Development Flashcards
“Push” training
pushes content to employees through training courses
“Pull” training
learning is continuous, accessible anywhere and any time
70-20-10 rule
70% challenging assignments
20% developmental relationships
10% coursework and training
Learning Organization
type of org that has learned to react and adapt to its environment and provides the environment for organizational learning
Makes patterns clear and how to change them
Systems thinking
Visually represents inventory of knowledge and where it is spread throughout the org
Knowledge map
Informal process introducing individuals across the org so they can share knowledge
Knowledge cafes
ADDIE model for instructional design
Analysis of needs
Design
Development
Implementation
Evaluation
3 levels of needs analysis
organizational, task, and individual
What produces highest retention rate of learning in on the job activities
immediate use of learning
Succession Approximation Model (SAM)
Preparation, iterative design, and iterative development, where each step receives feedback, is returned to and repeated as necessary, continuously improving
Actions and activities individuals perform to give direction to their work lives. Focuses on the individual
Career planning
Process of preparing, implementing, and monitoring an employee’s career path with a primary focus on the goals and needs of the org
Career management
Individual Development Plans (IDP) include:
- employee profile
- career goals and objectives
- development objectives
- training and development interventions
- outcomes
- signatures and dates
Has a set agenda to reinforce/change skills or behavior, short-term and specific, and helps individuals identify their own values, align goals to those values, and improve performance
Coach
