Global Mindset Flashcards
Ability to take an international, multidimensional perspective that is inclusive of other cultures, perspectives, and views
Global Mindset
3 Steps to developing and promoting a global mindset
- study and understand your own culture and how it relates to others
- study and understand global business trends and forces
- promote a global mindset in your org
4 T’s for creating a global mindset
Travel
Teams
Training
Transfers
Set of beliefs, attitudes, values, and perspectives on how the world works
Culture
Layers of culture
- Explicit culture
- Norms and values
- Implicit culture
Examples of explicit culture
food, dress, architecture, music
Examples of implicit culture
basic assumptions, core beliefs about how the world ought to be
Generated by actions of leaders and employees
Climate
3 levels of Cultural Intelligence
- cognitive (knowledge)
- motivational (enjoyment)
- behavioral (adaptability)
Meaning includes the verbal message and nonverbals, social and historic content attached to the statement
High-context culture (Edward T. Hall’s theory)
Meaning is encoded in words only
Low-context culture
Power distance
pattern of distribution of power
Individualism vs. collectivism (Trompenaars 7 dimensions of culture)
degree to which individuals perceive themselves as members of the culture
Uncertainty avoidance
tolerance of new or changed situations
Masculine/Feminine
degree to which culture follows traditional gender characterizations
Long term/short term
cultures values toward traditional vs change
Indulgence/restraint
gratification of individual desires
Universal/particular
rigidity versus flexibility
Neutral/effective
Stoic versus emotional
Individual/communitarian
More value in individual accomplishments versus group as a whole
Achieved/ascribed
More value in working toward rewards/accomplishments versus rewards/accomplishments being provided
Specific/diffuse
Separating personal lives versus intertwining professional and personal lines
Internal/external
amount of individual control over one’s destiny
Sequential/synchronic
sense of time as linear versus cyclical
Viewer perceives and judges other cultures according to the norms of their own culture
Ethnocentrism and parochialism
Perceptions of a culture are applied to all members, often negatively
Cultural stereotypes
Culture defines behavior and excuses some actions and makes changes impossible
Cultural determinism
There are no absolutes. Norms and values vary by situation
Cultural relativism
HQ develops standardized programs that fail to recognize local differences and imposes, local managers know the programs will not succeed but agree to implement and then watch them fail
Malicious Compliance
4 Steps (R’s) to Dilemma Reconciliation
Recognize
Respect
Reconcile
Realize
Based on written codes approved by legislative bodies
Civil Law
Based on legal precedent - how it relates to judicial decisions that have already been made. Can change gradually
Common law
Based on beliefs and conventions
Religious law
No individual is beyond the reach of the law
Rule of Law
Laws are enforced only through accepted, codified procedures, avoiding arbitrary treatment and abuse of power
Due Process
The right of a legal body to exert judicial authority
Jurisdiction
Laws of jurisdictions differ and may exert a different result on a legal case
Conflict of Laws
Taking complaints to jurisdictions sympathetic to the complaintant’s case
Forum or Jurisdiction Shopping
Extend beyond nation’s borders and protect citizens abroad
Extraterritorial law
Binding agreements between nations, may supersede national law
Supranational law
