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SHRM CP > Global Mindset > Flashcards

Global Mindset Flashcards

1
Q

Ability to take an international, multidimensional perspective that is inclusive of other cultures, perspectives, and views

A

Global Mindset

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2
Q

3 Steps to developing and promoting a global mindset

A
  • study and understand your own culture and how it relates to others
  • study and understand global business trends and forces
  • promote a global mindset in your org
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3
Q

4 T’s for creating a global mindset

A

Travel
Teams
Training
Transfers

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4
Q

Set of beliefs, attitudes, values, and perspectives on how the world works

A

Culture

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5
Q

Layers of culture

A
  1. Explicit culture
  2. Norms and values
  3. Implicit culture
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6
Q

Examples of explicit culture

A

food, dress, architecture, music

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7
Q

Examples of implicit culture

A

basic assumptions, core beliefs about how the world ought to be

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8
Q

Generated by actions of leaders and employees

A

Climate

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9
Q

3 levels of Cultural Intelligence

A
  • cognitive (knowledge)
  • motivational (enjoyment)
  • behavioral (adaptability)
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10
Q

Meaning includes the verbal message and nonverbals, social and historic content attached to the statement

A

High-context culture (Edward T. Hall’s theory)

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11
Q

Meaning is encoded in words only

A

Low-context culture

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12
Q

Power distance

A

pattern of distribution of power

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13
Q

Individualism vs. collectivism (Trompenaars 7 dimensions of culture)

A

degree to which individuals perceive themselves as members of the culture

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14
Q

Uncertainty avoidance

A

tolerance of new or changed situations

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15
Q

Masculine/Feminine

A

degree to which culture follows traditional gender characterizations

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16
Q

Long term/short term

A

cultures values toward traditional vs change

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17
Q

Indulgence/restraint

A

gratification of individual desires

18
Q

Universal/particular

A

rigidity versus flexibility

19
Q

Neutral/effective

A

Stoic versus emotional

20
Q

Individual/communitarian

A

More value in individual accomplishments versus group as a whole

21
Q

Achieved/ascribed

A

More value in working toward rewards/accomplishments versus rewards/accomplishments being provided

22
Q

Specific/diffuse

A

Separating personal lives versus intertwining professional and personal lines

23
Q

Internal/external

A

amount of individual control over one’s destiny

24
Q

Sequential/synchronic

A

sense of time as linear versus cyclical

25
Q

Viewer perceives and judges other cultures according to the norms of their own culture

A

Ethnocentrism and parochialism

26
Q

Perceptions of a culture are applied to all members, often negatively

A

Cultural stereotypes

27
Q

Culture defines behavior and excuses some actions and makes changes impossible

A

Cultural determinism

28
Q

There are no absolutes. Norms and values vary by situation

A

Cultural relativism

29
Q

HQ develops standardized programs that fail to recognize local differences and imposes, local managers know the programs will not succeed but agree to implement and then watch them fail

A

Malicious Compliance

30
Q

4 Steps (R’s) to Dilemma Reconciliation

A

Recognize
Respect
Reconcile
Realize

31
Q

Based on written codes approved by legislative bodies

A

Civil Law

32
Q

Based on legal precedent - how it relates to judicial decisions that have already been made. Can change gradually

A

Common law

33
Q

Based on beliefs and conventions

A

Religious law

34
Q

No individual is beyond the reach of the law

A

Rule of Law

35
Q

Laws are enforced only through accepted, codified procedures, avoiding arbitrary treatment and abuse of power

A

Due Process

36
Q

The right of a legal body to exert judicial authority

A

Jurisdiction

37
Q

Laws of jurisdictions differ and may exert a different result on a legal case

A

Conflict of Laws

38
Q

Taking complaints to jurisdictions sympathetic to the complaintant’s case

A

Forum or Jurisdiction Shopping

39
Q

Extend beyond nation’s borders and protect citizens abroad

A

Extraterritorial law

40
Q

Binding agreements between nations, may supersede national law

A

Supranational law

SHRM CP (23 decks)

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