Learning aim C

Question 1

Conformity

Answer 1

A change in attitude to fit in with a group or social situation

Question 2

Social norm

Answer 2

What we perceive to be the behaviour of the majority. We conform because we have a fundamental need to be accepted by others.

Question 3

What role does “self-esteem” play in the promotion of strong conformity?

Answer 3

Conformity is promoted and rewarded
-Sense of belonging
-Raising self-esteem

Question 4

Zimbardo’s prison study, key features

Answer 4

-Explores abuse of power
-Set up a fake prison
-Terminated in 6 days due to psychological affects
-Unexpectedly fast changes in behaviour, willingness to conform

Question 5

Zimbardo’s prison experiment, key conclusions

Answer 5

-People will steadily conform to the social norms of the roles they were expected to play
-Abuse of power happens in the prison system

Question 6

Asch’s paradigm, key features

Answer 6

-30% of participants chose to conform to the answer of the group, gave clearly wrong answers

Question 7

People conform to the social norms because…

Answer 7

Fit in and be accepted and to avoid ridicule or exclusion

Question 8

Positive and negatives of how personnel willingness to conform may have consequences

Answer 8

Positives-Groups can perform efficiently, establish positive procedures
Negatives-Strict protocols cannot be established leading to a harm of efficiency

Question 9

Self-discipline

Answer 9

Ability to control yourself and to make yourself work hard/behave in a certain way

Question 10

How is self-discipline promoted?

Answer 10

-Rules and procedures
-Armed forces act 2006
-Policies and legislation

Question 11

Why is self-discipline important in the UPS?

Answer 11

-Allows work force to work efficiently and quickly
-Saves lives
-Encourages people to complete roles to a high standard

Question 12

Armed forces act 2006

Answer 12

Establishes a single system of service law wherever in the world they are operating

Question 13

Code professional standards for police

Answer 13

Support each member of the police, rewards and sanction framework and routines and procedure expectations

Question 14

How is conformity and self-discipline is trained into UPS personnel?

Answer 14

Drill:Highly disciplined, military exercise
Uniformed maintenance:Reflecting your belief in a sense of duty
Adhering to a team code:Adds mutual respect

Question 15

How can an individual demonstrate good self-discipline?

Answer 15

-Personal appearance and presentation
-Punctuality
-Personal conduct and behaviour
-Composure

Question 16

Positive consequences of good self-discipline on
-Individuals
-Organisations

Answer 16

Individuals:Pride in appearance, remaining calm and supporting morale of colleagues
Organisations:Working effectively as a single unit and maintaining trust and confidence of the public