Learning aim B

Question 1

Obedience

Answer 1

Conscious-Make a considered effort to perform the task you have been ordered to do
Unconscious-Carry out an order without hesitation

Question 2

Compliance

Answer 2

Act in accordance with the established practices or guidelines

Question 3

Reasons that demonstrate the importance of obeying orders

Answer 3

-To achieve an objective
-Mutual respect
-Maintain a clear chain of command

Question 4

Influence person’s willingness to show a high level of obedience

Answer 4

-Fear
-Respect
-Reward

Question 5

Intrinsic and Extrinsic rewards

Answer 5

Intrinsic:Pride, job satisfaction
Extrinsic:Promotion and praise/respect

Question 6

Sanctions

Answer 6

-Loss of rank
-Loss of respect

Question 7

Whistleblowing

Answer 7

Personnel report concerns of incorrect procedures or illegal activity in the workplace that is against the public interest

Question 8

Whistleblowing features (in order)

Answer 8

1. Genuine concern in public interest
2. Discuss concerns with line manager
3. Make a confidential complaint to a senior manager
4. Protection of whistle-blower from harassment and bullying

Question 9

Milgram’s research

Answer 9

Proximity impacts level of obedience
65% volunteering participants were willing to shock students when ordered to do so
Autonomous vs agentic state

Question 10

Burger’s study compared to Milgram’s

Answer 10

Two layers selection process
Able to leave study
Male and female
Debrief after study (instantly)

Question 11

Hofling’s

Answer 11

21 out of 22 nurses obeyed doctors orders, only one questioned
Not allowed to take orders over phone, administer medication over the amount

Question 12

Research suggests that…

Answer 12

-Personnel are more likely to follow orders if they feel they have come from authority figures
-Perception of legitimate authority
-Diffusion of responsibility when completing a task

Question 13

Blind obedience

Answer 13

To comply with an order regardless of any perceived moral wrongdoing