Leadership & Teamwork

Question 1

Define entrepreneurship

Answer 1

• Innovator
• Risk taker/thrill seeker
• Visionary
• Communicator
• Leader & manager
• They create value

Question 2

Skills for healthcare change agents (leaders)

Answer 2

• Leadership
• Collaboration & teamwork
• Project management
• Understanding of health policy & payment
• Service delivery
• Basic business plans & budgeting

Question 3

Leader mindset

Answer 3

• Purpose driven
• Emotional
• Do differently
• The big picture
• Take initiative
• Inspire risk
• Do the right thing
• The future

Question 4

Manager mindset

Answer 4

• Objetive driven
• Rational
• Do better
• Day-to-day routine
• Seek control
• Avoid risk
• Do things right
• The present

Question 5

Situational leadership theory & stages of team development

Answer 5

• Forming
• Storming
• Norming
• Performing

Question 6

Describe forming

Answer 6

• High Enthusiasm
• Low Skill
• Anxiety about roles, norms, goals and timelines
• Increased dependence on leadership for purpose and direction
• Directing

Question 7

Describe storming

Answer 7

• Low Enthusiasm
• Low-medium Skill
• Dip in morale as team members find differences between initial expectations and reality
• Confusion and frustration, conflict
• Lowered trust
• Coaching

Question 8

Describe norming

Answer 8

• Enthusiasm Good
• Skill Level Medium-High
• Increased morale as skill levels increase
• Think “WE” not “I” brings clarity & purpose to roles and responsibilities
• Supporting

Question 9

Describe performing

Answer 9

• Enthusiasm HIGH
• Skill Level HIGH
• Increased morale as productivity increases
• Pride and excitement of being part of a high performing team
• Purpose, roles and goals are clear
• Open communication and shared leadership
• Delegating

Question 10

Project management phases for HPA

Answer 10

• Concept and initiation
• Planning
• Launch and execution
• Monitoring and control
• Close out

Question 11

Describe division of labor

Answer 11

• Each individual assigned a specific part of the project
• Manager keeps all on task

Question 12

Describe division of work

Answer 12

• Plan each step of what needs to be completed for the project “Final”
• Entire team works on each step together = “Sprints”
• Team evaluates each others performance & decides on the next task
• Flexibility & adaptive to changes in the project as it goes along