Leadership: Leadership Flashcards
Leadership styles affect an employees
- Ability to make decisions that affect their work.
- Sense of responsibility to the organization or team.
- The standards they seek to meet or exceed.
- Belief that they will be rewarded for their work.
- An understood mission and shared values.
- A feeling of commitment to a shared goal.
What is the most effective approach to leadership?
- There is no single effective approach
- Different approaches may be more or less effective in achieving results under certain conditions or environments
Six approaches to leadership
- Coercive
- Authoritative
- Affiliative
- Democratic
- Pacesetting
- Coaching
Coercive leadership approach
The leader puts a vision or solution on the team and demands that the team follow this directive.
Coercive leadership approach is effective when
During crises when immediate and clear action is required
Coercive leadership approach is ineffective when
- When there is not a crisis
- It can damage employees’ sense of ownership in their work and motivation.
Authoritative leadership approach
The leader proposes a bold vision or solution and invites the team to join this challenge.
Authoritative leadership approach is effective when
- There is no clear path forward
- Proposal is compelling and captures the team’s imagination
- Team members have a clear goal and understand their role in the effort and are encouraged to contribute their own ideas and take risks
Authoritative leadership approach is ineffective when
The leader lacks real expertise.
Affiliative leadership approach
- Leader creates strong relationships with and inside the team, encouraging feedback.
- The team members are motivated by loyalty.
Affiliative leadership approach is effective when
- Effective at all times but especially when a leader has inherited a dysfunctional and dispirited team that needs to be transformed.
- Leader has strong relationship-building and management skills
Affiliative leadership approach is ineffective when
- When used alone
- Ex: opportunities to correct or improve performance may not be taken because the affiliative leader fears damaging a relationship.
Democratic leadership approach
Leader invites followers to collaborate and commits to acting by consensus.
Democratic leadership approach is efficient when
- The leader does not have a clear vision or anticipates strong resistance to a change.
- Leaders must have strong communication skills.
- Team members must be competent
Democratic leadership approach is inefficient when
Time is short, since building consensus takes time and multiple meetings.
Pacesetting leadership approach
The leader sets a model for high performance standards and challenges followers to meet these expectations.
Pacesetting leadership approach is effective when
Teams are composed of highly competent and internally motivated employees.
Pacesetting leadership approach is ineffective when
- Expectations and the pace of work become excessive and employees become tired and discouraged.
- Leader is too focused on the task and does not give enough time to activities that motivate team members (ex: feedback, relationship building, rewards)
Coaching leadership approach
- The leader focuses on developing team members’ skills
- Believe that success comes from aligning the organization’s goals with employees’ personal and professional goals.
Coaching is effective when
- Leaders are highly skilled in strategic management, communication, and motivation
- Leader can manage their time to include coaching as a primary activity.
- Team members must also be receptive to coaching.
Coaching is ineffective when
Employees resist changing their performance.
Universal Characteristics That Detract from Leadership
- Asocial (doesn’t value relationships)
- Poor at communicating (both sending and receiving messages)
- Noncooperative
- Irritable
- Egocentric
- Ruthless
- Dictatorial
Effective HR leaders:
- Develop and coach others.
- Build positive relationships.
- Model their values and fulfill their promises and commitments.
- Have functional expertise.
Ineffective HR leaders:
- Focus internally rather than externally
- Fail to look past HR to the organization’s internal and external stakeholders.
- Lack strategic perspective, focusing on short-term objectives and daily tasks.
- Do not anticipate or react well to change.
- Resist “stretch” goals and act as a drag on the organization’s attempts to innovate.
Leadership theories
- Default styles leaders will have
- Unlike approaches, these typically do not change
Leadership theory types
- Trait theory
- Behavioral theories
- Situational theories
- Emergent theory
Trait Theory of leadership
- Leaders have certain innate characteristics that followers do not possess and probably cannot acquire
- Equates these characteristics and leadership but without evidence.
- May discourage leader development by implying that the ability to lead cannot be acquired with study and practice.
Trait theory types of characteristics
- Physical characteristics (ex: strength, stamina)
- Personal traits (decisiveness, integrity)
Trait theory is also known as
Great man theory
Behavioral Theories of leadership
Leaders influence group members through certain behaviors.
Behavioral Theories Include
Blake-Mouton Theory
Blake-Mouton Theory
- Leadership involves managing:
- Tasks
- Work that needs to get done to attain goals
- Employees
- Relationships based on social and emotional needs
- Tasks
Five types of managers considered a leader under Blake-Mouton Theory
- Country club
- Impoverished
- Authoritarian
- Middle-of-the-road
- Team leader
Country club managers
- Low task, high relationship
- Creates a secure atmosphere
- Trusts individuals to accomplish goals
- Avoids punitive actions to not jeopardize relationships
Impoverished managers
- Low task, low relationship
- Uses a “delegate-and-disappear” management style.
- They detach themselves, often creating power struggles.
Authoritarian managers
- High task, low relationship
- Expect people to do what they are told without question and tend not to foster collaboration.
Middle-of-the-road managers
- Midpoint on both task and relationship
- Get the work done but are not considered leaders.
Team leaders
- High task, high relationship
- Lead by positive example
- Foster a team environment
- Encourage individual and team development.
Situational Theories of leadership
- Believes that leaders can flex their behaviors to meet the needs of unique situations
- Use both task or directive behaviors and relationships or supportive behaviors with employees
Situational Theories of leadership includes
- Hersey-Blanchard Situational Leadership
- Fiedler’s Contingency Theory
- Path-Goal Theory
Hersey-Blanchard Situational Leadership
- Leaders adapt their behaviors to meet the evolving needs of team members.
- Behaviors involve tasks and relationships.
- As team members grow in skill and experience, leaders supply the appropriate behavior
In Hersey-Blanchard Situational Leadership
As team members grow in skill and experiences, leaders supply the appropriate behavior
- Telling
- Selling
- Participating
- Delegating
When is telling used in Hersey-Blanchard Situational Leadership
Used when the employee is not yet motivated or competent
When is selling used in Hersey-Blanchard Situational Leadership
When increasingly competent employee still needs focus and motivation (“why are we doing this”)
When is participating used in Hersey-Blanchard Situational Leadership
When competent workers can be included in problem solving and coached on higher skills.
When is delegating used in Hersey-Blanchard Situational Leadership
When very competent team members can benefit from greater levels of autonomy and self-direction.
Fiedler’s Contingency Theory
Leaders change the situation to make it more “favorable,” more likely to produce good outcomes.
Fiedler’s Contingency Theory “Situation favorableness” occurs when
- Leader-member relationships are strong.
- Task structure and requirements are clear.
- The leader can exert the necessary power to reach the group’s goal.
Fiedler’s Contingency Theory unfavoriable situations can be changed to improve group (and leader) effectiveness by
- Improving relations between the leader and the team
- Changing aspects of the task
- Ex: more resources or breaking down project
- Increasing or decreasing the leader’s exercise of power
- Ex: increase team involvement and ownership of ideas
Path-Goal Theory
- Focuses on the leader’s role in coaching and developing followers’ competencies.
- Leader performs the behavior needed to help employees stay on track toward their goals.
Path-Goal Theory employee need types
- Directive
- Supportive
- Achievement
- Participative
Directive role need under Path-Goal Theory
Help the employee understand the task and its goal.
Supportive role need under Path-Goal Theory
Try to fulfill employee’s relationship needs.
Achievement role need under Path-Goal Theory
Motivate by setting challenging goals.
Participative role need under Path-Goal Theory
Provide more control over work and leverage group expertise through participative decision making.
Emergent Theory
Leaders are not appointed but emerge from the group, which chooses the leader based on interactions.