Leadership Book Flashcards
According to Maxwell, if you want to make a positive impact on the world, learning to ____ will help you do it
Learning to lead (p.1)
What is the name of Maxwell’s most popular lecture, the one most often asked to give?
The five levels of leadership (p.1)
According to Maxwell, leadership is defined as a ____, not a noun. It is a ______, not a position.
verb; process (p.2)
According to Maxwell, what is a term that used to be used interchangeably with leadership, but that most people not recognize there is a significant difference between the two?
Management
According to Maxwell, management is at it’s best when things ___ ___ ___.
When things stay the same (p.2)
According to Maxwell, leadership deals with P______ and their D________, which are continually changing.
People and their dynamics
According to Maxwell, the challenge of leadership is to create ______ and facilitate _______
change; growth (p.2-3)
According to Maxwell, breaking down leadership into the five levels breaks down leading into understandable _____ with the overwhelming subject of leadership?
steps (p.3)
According to Maxwell, often when people think of their journey into leadership, they envision a ______ path. What they should be thinking about is their own ____ development.
career; leadership (p.3)
According to Maxwell, good leadership is about advancing the ______.
team (p.3)
According to Maxwell, _____ people well and help members of your team become effective _________ and a successful career path is almost guaranteed
Lead;
leaders(p.3)
According to Maxwell, each of the 5 levels were conceived as a practice that could be used to lead more effectively. As time went by, he realized they were actually _______.
Principles (p.4)
According to Maxwell, what is the term for action that may work in ONE situation, but not another
A practice (p.4)
According to Maxwell, a ______ is an external truth as reliable as a physical law
principle
According to Maxwell, if we embrace a PRINCIPLE and internalize it it becomes part of our _______
values (p.4)
What are the five levels of leadership?
Say the “P’s” and the “R’s”
1 Position - Rights
2 Permission - Relationships
3 Production - Results
4 People Development - Reproduction
5 Pinnacle - Respect
(p.6)
PO PER PRO PEO PIN
Rights, relationships, results, reproduction, respect
According to Maxwell, what is the lowest level of leadership, also called “entry” level? It also states “People follow you because they ____ ____”
Level 1, Position;
People follow you because they have to
According to Maxwell, which level of leadership is based on the rights granted by the position and title?
Level 1, Position
According to Maxwell, what level (title of the level) is considered a poor substitute for influence?
Level 1, Position
According to Maxwell, what is the leadership level in which people follow you because they have to?
Level 1, Position
According to Maxwell, what is the level of leadership in which you have subordinates, not team members?
Level 1, Position (p.7)
According to Maxwell, what types of people do Positional Leaders usually have difficulty working with and why?
Volunteers, younger people, and the highly educated, because positional leaders have no influence and these people tend to be more independent.
According to Maxwell, Level 1, Position, is the only level that does not require _______ to achieve, as anyone can be appointed to a position.
ability (p.7)
According to Maxwell, what is the second level of leadership?
Also states “People follow you because ___ ___ ___”
Level 2 is Permission,
People follow you because they WANT to
According to Maxwell, are people that make it to level one of the five levels considered leaders?
They may be bosses, but they are never leaders (p.7)
According to Maxwell, what is level 2 based entirely on?
Level 2 is based entirely on relationships
According to Maxwell, the agenda for level 2 leaders is getting to know their ____ and figuring out how to ___ _____ ____ them.
people
get along with them
According to Maxwell, _______ find out who their people are, ______ find out who their leaders are
Leaders; Followers
True or False: According to Maxwell, you can like people without leading them, but you cannot lead people without liking them
True (p.8)
According to Maxwell, what is Level 3 of Leadership?
Also states “People follow you because of ____ ___ ___ _____ _____”
Level 3 is Production;
People follow you because of what you have done for the organization
According to Maxwell, which level of leadership is based on getting results?
Level 3, Production
According to Maxwell, what level of leadership is when work gets done, morale improves, profits go up, turnover goes down, and goals are achieved?
Level 3, production
According to Maxwell, what is the level of leadership in which momentum kicks in?
Level 3, production
According to Maxwell, what is the leadership level in which people become change agents, tackling tough problems and facing thorny issues?
Level 3, production (p.8)
According to Maxwell, what is the fourth level of leadership?
Also states “People follow you because of ____ ___ ___ ___ __”
Level 4 is people development;
People follow you because of what you have done for them
According to Maxwell, leaders become great not because of their power, but because of their ability to ____ _____
empower others (p.9)
According to Maxwell, leaders in level 4 People Development use their position, relationships, and productivity to invest in their followers and ____ them until those followers become _____ in their own right.
develop; leaders
According to Maxwell, which level of leadership results in reproduction, leaders reproducing themselves?
Level 4, People Development
According to Maxwell, the TWO things that always happen at leadership level 4, People Development are _____ goes to a very high level and ____ increases
Teamwork; performance.
According to Maxwell, teamwork goes to a high level in level 4 because investment in people deepens _____, helps people to ___ one another, and strengthens _______.
relationships; know; loyalty (p.9)
According to Maxwell, performance increases in leadership level 4 because there are more ____ on the team, and they help improve everybody’s ______
leaders; performance
According to Maxwell, Level 4 leaders change the _____ of the people they lead, and people follow because of that. _______ are often lifelong.
lives; Relationships
According to Maxwell, what is level 5 leadership?
Also states “People follow you because of ____ _____ and ___ ___ ___”
Level 5 is Pinnacle;
People follow you because of who you are and what you represent
According to Maxwell, Level 5 leadership requires not only effort, skill, and intentionality, but a high level of _____.
talent
According to Maxwell, Level 5 leader should develop people to become what level of leader?
Level 4 (p.10)
According to Maxwell, what is the most difficult leadership task of all?
Developing leaders to the point where they are able and willing to develop other leaders
According to Maxwell, level 5 leaders often transcend what?
Their position, their organization, and sometimes their industry
True of False: According to Maxwell, ascending the levels of leadership is similar in the way a person moves up a staircase, leaving one level to to arrive at the next.
FALSE: The truth is you never leave a level behind after you achieve it, instead you simply build upon it. Leaders don’t trade one level for another, they add a new level to the previous one. It’s a building process (p.12)
According to Maxwell, are you on the same level of leadership with every person?
No, leadership is dynamic and it changes from relationship to relationship.
According to Maxwell, people will respond to you based on the _____ of ______ you’ve established with them, and that is subject to _____
level of leadership; subject to change
According to Maxwell, effective leaders interact based on what three criteria?
where they are with each specific follower;
Where the followers perceive the leader to be;
where the followers are in their own leadership development (p.13)
True of False:According to Maxwell, Leaders who rise to level 5 are sometimes given credit for being on that level by virtue of their reputation, not just their personal interactions with followers.
True, level 5 (Pinnacle) is the lone exception that allows this
True of False:According to Maxwell, the higher you go, the easier it is to lead others.
True, as you work to climb up the levels of leadership, yo’ll fid it gets easier to lead people (p.13)
According to Maxwell, the higher you move (through the levels of leadership), the more ____ and ____ is required to win a level
Time and commitment
According to Maxwell, moving up occurs ______, and going down happens _______.
Slowly; Quickly (p.14)
According to Maxwell, while one can quickly fall from a level of leadership, once you’ve climbed up to higher levels, the levels below you function as what?
As a safety net
According to Maxwell, what is the only level of leadership without a safety net?
Level 1, Position (p.15)
According to Maxwell, on the topic of “The higher you go, the greater the return” what do you earn on level 2? What do you add to on level 3?
On level 2 you earn trust and the right to lead.
On level 3 you add to the productivity of the organization
According to Maxwell, on the topic of “The higher you go, the greater the return” what do you multiply in level 4? What becomes exponential on level 5?
On level 4 you multiply that productivity because every time you add another leader to the team you add all the horsepower of that leader’s team
On level 5 the growth and productivity become exponential, adding leaders that not only lead, but also create generation of leaders
According to Maxwell, leaders need to take risks. To make the climb from level 1 to level 2, leaders risk what?
Initiating relationships
According to Maxwell, growing as a leader requires a combination of ______ growth and _______ practice
intentional growth and leadership practice (p.16)
According to Maxwell, how much control do you have over the talent you possess?
None, you control only what you do with it (p.16)
According to Maxwell, The Law of the Lid (from the 21 irrefutable laws of leadership) states what?
Leadership ability determines a person’s level of effectiveness
According to Maxwell, what does the Law of Respect say?
People naturally follow leaders stronger than themselves
According to Maxwell, what are the two questions that need to be asked when leaders stop climbing?
Can they improve?
Will they improve?
True of False:According to Maxwell, every time you lead a new person, you start the (levels) process over again
True (p.18)
According to Maxwell, to succeed as a leader, you must help other follow you where?
Up the levels
According to Maxwell, what is the starting place for every level of leadership?
Position (level 1) (p.21)
According to Maxwell, how do most people enter a leadership POSITION (level 1)?
It is granted by some other person in authority (p.21) (that person sees potential in you)
According to Maxwell, the best leaders promote people into leadership based on leadership potential, not based on what?
NOT based on politics, seniority, credentials, or convenience
According to Maxwell, the leaders who do the greatest harm to an organization are the ones that what?
The ones who think they have arrived. once they receive the title/position, they stop growing, innovating, and improving.
According to Maxwell, good leaders are always good _______.
learners
According to Maxwell, the greatest upside for people invited to take a leadership position is that it affords them the opportunity to?
Decide what kind of leader they want to be (p25-26)
According to Maxwell, what type of knowledge is foundational to effective leading?
Self-knowledge (p.27)
According to Maxwell, what are the soul of your leadership, that drive your behavior?
Your values
According to Maxwell, which values correlate with “What does it mean to do the right thing for the right reason?”
Ethical Values
According to Maxwell, which values correlate with “how do you build an environment of trust and respect with others?”
Relational Values
According to Maxwell, which values correlate with “What goals are worth spending your life on?”
Success Values
According to Maxwell, which level of leadership has a great number of negatives?
Level 1, Position (p.30)
According to Maxwell, positional leaders focus on control instead of what?
Contribution (p.32)
According to Maxwell, changing your focus from “rights” to “_______” is often a sign of maturity in a leader.
responsibilities
According to Maxwell, an organization will not function higher than it’s ______.
Leader.
(if you have a level 1 leader, you will be a level 1 organization)
According to Maxwell, what do followers who thrive in level 1 leadership environments love to watch?
The clock (“Clock Watchers”) (p.35)
According to Maxwell, what is the greatest downside about Level 1 Leadership?
That it is neither creative nor innovative. It’s leadership that just gets by
According to Maxwell, Level 2 leadership relies on ____ ___ not power, to get things done.
People skills (p.39)
According to Maxwell, at what level do people do more than merely comply with orders, they actually start to follow and they do so because they really want to?
When a leader learns to function on the Permission Level (Level 2) (p.47)
According to Maxwell, what level of leadership is relationally driven?
Level 2, Permission
According to Maxwell, the bottom line on level 2 is that most downsides of leadership come from dealing with?
People (p.60)
According to Maxwell, if you want to be successful on Level 2, you must think more in terms of people’s _______ and ______ _____, and less in terms of ______ and _______.
Emotions and human capacity;
systems and regulations
According to Maxwell, True leadership takes people _______ so they can accomplish _______.
Somewhere; Something (p.70)
According to Maxwell, relationships require growth. Growing TOWARDS each other requires _______. Growing WITH each other requires _______.
Compatibility; Intentionality
According to Maxwell, what is level 3 of leadership?
Production
According to Maxwell, what level of leadership qualifies and separates true leaders from people who merely occupy leadership positions?
Level 3, Production (P.73)
According to Maxwell, which level of leadership has the upside that you now have leadership credibility?
Level 3, Production (p.75)
According to Maxwell, what are the three types of people when it comes to momentum?
Momentum Makers, Takers, and Breakers
According to Maxwell, what is leadership defined by?
It’s defined by what a person does with and for others (p.81)
According to Maxwell, what does the Pareto principle say?
Basically that if you do the top 20% of your to-do list, it will tiled an 80% return on efforts (p.90)
According to Maxwell, what are the 3 questions he asks himself to help understand what his top 20% of his to-do list is (from the Pareto principle)?
What is required of me? (What I MUST do)
What gives me the greatest return? (what I SHOULD do)
What is most rewarding to me? (What I LOVE to do)
According to Maxwell, it takes a leader to create positive change, and the best way to start working as a change agent is to do what you do when trying to build a relationship. What does he say you need to find and what does he say rarely works in this instance?
You need to find COMMON ground. Leaders wanting change often point out differences between themselves and others, trying to convince others why change is needed. But that rarely works. Focus on similarities and build on those.
According to Maxwell, great leaders measure themselves by what?
By what they get done through others (p.94)
According to Maxwell, what is Level 4 of leadership?
People Development (People follow because of what you have done for them)
According to Maxwell, to reach the upper levels of leadership, leaders must transition from producers to _______ because people are any organization’s most appreciable asset
Developers (p.97)
According to Maxwell, a leader on the People Development level (level 4) puts only 20% of their focus on _____ _______ while putting 80% of it on ______ and _____ _____.
20% on personal productivity; 80% on developing and leading others
According to Maxwell, if you want to be an effective leader you need to move from perfectionist to _______.
Pragmatist (p.103)
According to Maxwell, what are the traits listed with the following statement: It takes a leader to KNOW a leader
Recruiting and Positioning
According to Maxwell, what are the traits listed with the following statement: It takes a leader to SHOW a leader
Modeling and Equipping
According to Maxwell, what are the traits listed with the following statement: It takes a leader to GROW a leader
Developing, Empowering, and Measuring
According to Maxwell, what is the first and most important task in developing people and creating winning organizations? (Level 4)
Recruiting
According to Maxwell, what are the 4 “C’s” he looks for in potential leaders?
Chemistry, Character, Capacity, and Contribution (p.111-112)
According to Maxwell, good character makes _____ possible. ______ makes strong _____ possible. Strong ______ make _____ possible
Trust possible. Trust makes strong relationships possible. Strong relationships make mentoring possible (p.112)
According to Maxwell, Level 4 leaders focus their best time and energy on the top ____ %, not the bottom _____%
20; 20 (p.113)
According to Maxwell, what is his 5 step method for helping others do their jobs well(Equipping)?
1- I do it (competence)
2- I do it and you are with me (demonstration)
3- You do it and I am with you (coaching)
4- You do it (empowerment)
5- You do it and someone else is wit you (reproduction)
According to Maxwell, what are the three key elements that drive leadership DEVELOPMENT in others?
Assessment, Challenge, and Support
According to Maxwell, what is the term that means helping people to see what they can do without your help, and releasing them to do it?
Empowerment (p.118)
According to Maxwell, there are 6 degrees of empowerment based on how independently a team member can work. List them from least to most independent
1- Look in to it. Report. I’ll decide what to do
2- Look in to it, Report alternatives with pros and cons and your recommendation
3- Look in to it, Let me know what you intend to do, but don’t do it unless I say yes
4- Look in to it, let me know what you intend to do and do it unless I say no
5- Take action. Let me know what you did.
6- Take action, no further contact required.
According to Maxwell, you should spend ___% of you attention developing the best ____% of your leaders (Pareto Principle)
80% of your time, best 20% of your leaders
According to Maxwell, Level 4 leaders develop ______. level 5 leaders develop ______.
People; Leaders (p.123)
According to Maxwell, Level 5 is _____ _____.
The Pinnacle
According to Maxwell, the three phases of the lifelong process of a leadership journey are?
Learn, earn, return. (p.147)
