Leadership and Negotiation Flashcards

1
Q

Who is responsible for leadership….

A

everyone

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2
Q

What leadership roles we can have throughout our career?

A

personal, peer, formal management

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3
Q

Leadership Success Equation

A

(P) x (I + F) = Success
P: personally leading career
I: informally leading peers and colleagues
F: formally leading in management role

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4
Q

What is personal leadership so important?

A

it is a multiplier for your own career

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5
Q

Leadership vs. management?

A

leadership is not management…

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6
Q

Why does Influence not equal position?

A

need to be able to interact with and develop relationships with peers.

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7
Q

What determines productivity of employees?

A

their relationship with their immediate supervisor

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8
Q

When will negotiation skills be needed

A

salary, start date, patients, families, insurers, physicians

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9
Q

What do we have with each conversation with an insurer?

A

opportunity to educate and market

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10
Q

What is the key to insurer contract negotiating?

A

information (demographic, benefits, are we the exclusive PT)

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11
Q

What are carve outs?

A

separate payment method for high utilization and/or high cost patients (stroke, closed head injury, SCI, MS)

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12
Q

Carve out example

A

contracted for $300 for up to 10 visits then a discounted FFS after

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13
Q

Can we negotiate a copay?

A

yes, if DFFS we want low and if capitated we want high

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